Vihang Joglekar
Thane,Maharashtra
Summary
I am a Business Operations & MIS Lead for Capgemini's Sogeti Business Unit in India. I have over 13 years of experience in Business Operations, MIS & Resource Management - primarily in areas such as iBuddy Application, Business Continuity Program, New Normal Program, Compliance & Asset Management
Overview
14
14
years of professional experience
Work History
Business Operations & MIS Lead
Capgemini India Pvt. Ltd.
Mumbai
01.2014 - Current
- Leading various KPI streams from an Operational perspective including data sanity checks
- Verify Missing Time Sheet (MTS) updated by in-house project leads and make constant follow-ups in maintaining effective timecard compliance on a monthly basis.
- Prepare Headcount reports to track utilization and to control Demand & supply of resources, on weekly basis per account iBuddy
- Sogeti iBuddy SPOC – handling day to day activities, driving compliance, reporting etc
- Sogeti BCM SPOC – attending BCM calls, resolving queries / issues related assets, transport
- Sending BTO requests and taking arranging approvals for ad-hoc visit Sogeti New Normal SPOC – Tracking attendance and publishing weekly & monthly reports and analysis.
- Guided junior staff members through complex technical tasks or issues they encounter during their workday.
- Provided effective resolutions to issues and escalated problems with knowledgeable support and quality service.
- Kept flexible schedule and resolved after-hours and weekend emergencies quickly and accurately.
Staffing Coordinator / Tagging Lead
Capgemini India Pvt. Ltd.
Mumbai
10.2011 - 12.2013
- Executing the allocations / taggings received from the projects in PACE and SMART
- Follow loan and transfer process with different BUs and allocate the associates on projects
- Coordinating between project teams and helpdesk teams and get the issues raised by the project team resolved by giving timely and appropriate resolution
- Preparing weekly bench and demand reports and publish it to the BU leadership
- Active member in weekly calls with project teams to resolve issues related to allocation mis-match and utilization
- Involved in UAT testing of the new web based reporting application which will replace existing applications.
Lower Division Clerk
Tata Memorial Hospital
Mumbai
01.2011 - 10.2011
- Distributing Permanent Retirement Account Number (PRAN) application forms to the employees, who have joined after Jan’2004, get them filled and verified with office records
- Send the verified PRAN forms to NSDL-CRI for further verification, authentication and generation of PRAN cards
- Distribute the PRAN cards to the respective employees and educate them on the online process of tracking the investments
- Calculate the service records of the employees who are nearing retirement and issue them service certificate and other pension & provident fund forms.
Tagging Lead – Subcon for Capgemini India Pvt. Ltd.
Opportune Technologies Pvt. Ltd.
Mumbai
12.2009 - 01.2011
mis
- Executing the allocations / taggings received from the projects in PACE
- Follow loan and transfer process with different BUs and allocate the associates on projects
- Coordinating between project teams and helpdesk teams and get the issues raised by the project team resolved by giving timely and appropriate resolution
- Preparing weekly bench and demand reports and publish it to the BU leadership
- Active member in weekly calls with project teams to resolve issues related to allocatimismis-match and utilization.
Education
Post Graduate Program in Cyber Law - Cyber Law
Asian School of Cyber Laws
Mumbai, India07-2007
Bachelors Degree in Commerce -
Mumbai University
01.2007
Skills
- Microsoft Excel, Powerpoint & Word
- Data Analysis
- Resource Allocation
- User Training
- Problem-solving abilities
- Business process improvement
- Effective Communication
Accomplishments
- Awarded with “Best Utilization BU Award – 2009” for maximizing the BU Utilization at Capgemini Consulting India Pvt. Ltd.
- Awarded the “Project Star Award – 2010” for outstanding performance in Resource Management.
- BCP Award for 2020
- Successfully completed the Connected Manager (Harvard & Capgemini Program) in 2021
Languages
Marathi
First Language
English
Advanced (C1)
C1
Hindi
Advanced (C1)
C1
References
References available upon request.
Timeline
Business Operations & MIS Lead
Capgemini India Pvt. Ltd.
01.2014 - Current
Staffing Coordinator / Tagging Lead
Capgemini India Pvt. Ltd.
10.2011 - 12.2013
Lower Division Clerk
Tata Memorial Hospital
01.2011 - 10.2011
Tagging Lead – Subcon for Capgemini India Pvt. Ltd.
Opportune Technologies Pvt. Ltd.
12.2009 - 01.2011
Post Graduate Program in Cyber Law - Cyber Law
Asian School of Cyber Laws
Bachelors Degree in Commerce -
Mumbai University
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