Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Vihar Pujara

Hyderabad

Summary

Result oriented professional with 19+ years of diverse experience in People management, Quality Management, operations & vendor management, Stakeholder Management, Planning & Monitoring, Process development in various projects of AI/ML, Utility (Telecom, Electricity, Gas), Network Planning (FTTH, FTTX, HFC), Navigation, Digital Mapping, Field Mapping, GPS/DGPS Survey, POI Validation.

Overview

19
19
years of professional experience
1
1
Certification

Work History

AI/ML Dara Operations Team Lead

Apple India
Hyderabad
03.2020 - Current
  • Leadership & Performance: Managed 25-40 FTEs, ensuring goal alignment, KRA adherence, and skill development for enhanced team performance.
  • Operational Excellence: Skilled in team hiring, project analysis, and quality management to drive seamless operations and mitigate bottlenecks.
  • Communication & Engagement: Orchestrated monthly town halls for 600 members, fostering transparent communication and engagement.
  • Project Management: Leveraged Jira/Wrike for streamlined project tracking and utilized Tableau for comprehensive data visualization.
  • Talent Development: Identified and nurtured leadership potential, conducted yearly evaluations, and implemented performance improvement plans.
  • Continuous Improvement: Analyzed team performance, identified improvement areas, and managed expectations through regular meetings and open forums.

Quality Assurance Lead - Map Operations

Apple India
Hyderabad
03.2017 - 03.2020
  • Quality Assurance Management: Directing a QA vendor team to ensure the data delivered by production vendors meet stringent quality standards. This involves monitoring performance metrics, meeting deadlines, and providing necessary training to uphold quality benchmarks.
  • Coordination and Communication: Acting as a liaison between different teams, including specification, tools, and global product teams, to address ambiguities, refine project requirements, and ensure alignment with product objectives.
  • Vendor Collaboration: Facilitating collaboration with production vendors through site visits to understand their processes, identify challenges, and provide feedback for continuous improvement. Additionally, I coordinate with the tools team to develop and enhance tools for data quality assessment.
  • Process Enhancement: Working closely with the process team to refine QA processes, monitor quality thresholds, sample coverage, and source requirements. This involves analyzing error trends, sharing insights, and proposing necessary adjustments to streamline operations.

Content Acquisition Analyst 2

NAVTEQ / HERE Solutions: Map Operations
Ahmedabad
04.2015 - 03.2017
  • Led vendor selection and negotiation for POI collection tool, overseeing training and performance tracking.
  • Established 7 vendor teams, collecting 1 million+ POIs.
  • Cultivated partnerships with colleges for map editing, engaging 250+ active students.
  • Established ties with government, private companies, and retail chains, negotiating data acquisition terms. Coordinated data integration into maps, supporting sourcing activities.

Senior Geographical Analyst

NAVTEQ / HERE Solutions: Map Operations
Ahmedabad
07.2010 - 04.2015
  • Overseeing operations and content management for map updates in West India.
  • Coordinating field teams across regions for data collection and surveys, utilizing GPS/DGPS equipment and manual methods.
  • Planning and executing projects for street navigation maps and POI content.
  • Ensuring map quality aligns with ground reality standards.
  • Conducting interviews to build a core mapping team, including salary negotiations.
  • Monitoring team presence in the field, managing monthly incentives and payouts.
  • Conducting year-end performance reviews and acknowledgments for team members

GIS Engineer

RMSI PVT LTD
NOIDA
04.2008 - 07.2010

Qatar Telecom Fiber Routing Project & Work Order Updation

  • Approximately 6000 kilometers of fiber network in Telcordia Network Engineer 4.2 needs migration, aided by client-provided input: Distribution Diagrams, SLDs featuring structures like Manholes, Handholes, Joint Boxes, and Span details, MPLS Diagrams with fiber pair connectivity counts, and SDH Ring Diagrams.
  • Creation of ISP for Telecom Exchange and Customer Locations, including model building of ISP & OSP Equipment with port-level details. As-built updating and coordination with QTEL planning & field teams. Preparation of training modules

RAPDRP: Jodhpur DISCOM

  • The project aims to cover urban areas, towns, and cities with populations exceeding 30,000 (10,000 for special category states), along with certain high-load density rural areas. It includes separating agricultural feeders from domestic and industrial ones.
  • Tasks involve capturing electrical assets and networks using DGPS for digital migration into Arc FM. Quality assurance of vendor-surveyed data, tracking error trends, and conducting regular meetings with vendors to enhance data quality. Additionally, software testing for GPS equipment is conducted.

ASST GIS Engineer

INCA Informatics
NOIDA
11.2007 - 04.2008
  • The scope of this project was to migrate the fiber and copper network in Network Engineer 5.1 from given input like Network Drawings in AutoCAD & Micro station, SLDs for Span, Manhole, Hand hole & Joint box, ISP of exchanges with equipment details, Cable details from pole to pole in PDF format. Model building of ISP & OSP equipment.

Network Planning Engineer

Reliance Communications
Ahmedabad
03.2005 - 11.2007
  • QA/QC of land database
  • involving planning and coordination with various teams and vendors for equipment and fiber/copper integration. Generating maps and layouts for planning, sales, and O&M teams. Ensuring QA/QC for field surveys to update the network database.
  • Conducting training sessions for subordinates and new recruits. Handling OSP & ISP activities such as equipment placement, port-level view creation, network planning for copper & fiber, customer feasibility checks, and land base updating for FTTH projects.
  • Contributing to Phase 4 BTS & POI planning, as well as UFR, LCO, LBA, and IFC release, with O&M as-built updating and splicing location validation. Conducting surveys for FTTH projects and LMDS & UBR line-of-survey activities. Verifying optical fiber and copper port connectivity, duct planning, span structures, splice details, and updating Manhole & Handhole details for HFC Network.

Education

MBA - Project Management

ISBM
Pune
05-2013

Associate of Science - Electronics & Communications

Nirma Institute of Diploma Studies
Ahmedabad
03-2005

Skills

  • Vendor Management
  • People Management
  • Quality Management
  • Operations Management
  • Stakeholder Management
  • Project Planning and Execution
  • New Process Development
  • Data quality control
  • Geospatial data quality control
  • Team Management
  • Microsoft Office
  • Telecom Network Planning
  • Fiber Optic Design
  • FTTx Technologies
  • Hardware Configuration
  • Global Positioning System
  • Geospatial Data Management
  • Land surveying
  • Geographic Information Systems (GIS)
  • ArcGIS
  • Geospatial project planning
  • Team Supervision
  • Navigation Systems
  • GPS Navigation
  • Mapping and Cartography
  • Map updating
  • Field surveying

Certification

  • Certificate program in project Management from Ahmedabad Management Association, 2016
  • Certificate program in Data Analytics from IIM Rohtak, 2019

Languages

Gujarati
First Language
English
Proficient (C2)
C2
Hindi
Advanced (C1)
C1

Timeline

AI/ML Dara Operations Team Lead

Apple India
03.2020 - Current

Quality Assurance Lead - Map Operations

Apple India
03.2017 - 03.2020

Content Acquisition Analyst 2

NAVTEQ / HERE Solutions: Map Operations
04.2015 - 03.2017

Senior Geographical Analyst

NAVTEQ / HERE Solutions: Map Operations
07.2010 - 04.2015

GIS Engineer

RMSI PVT LTD
04.2008 - 07.2010

ASST GIS Engineer

INCA Informatics
11.2007 - 04.2008

Network Planning Engineer

Reliance Communications
03.2005 - 11.2007

MBA - Project Management

ISBM

Associate of Science - Electronics & Communications

Nirma Institute of Diploma Studies
Vihar Pujara