Vijay CP
Warehouse Operations
Bengaluru
Summary
Dedicated warehouse operation professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
Languages
13
13
years of professional experience
Work History
Lead
Flipkart
04.2026 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Senior Executive
Flipkart
08.2021 - 03.2026
- Experiencing at a 6 Lakhs Sq.Ft Fulfillment center & Mother hub which is one of the largest across south & a recent establishment.
- Managing through MH Ops , FLO software & monitoring quality adherence in real-time operations
- On a daily basis 4 Lakhs Customer orders that are picked, packed, dispatched and shipped within the Cut-Offs & SLAs
- Leading department called Issue Resolve Team
- Speed metrics includes D2S(Dispatch to Shipping), FC/MH Breach, Missort Breach, Misroute Breach, CPD(Customer Promise Date) Breach, Cutoff Adherence, Minimizing BRSNR, Demand attainment, MP Utilization & Category Mix IPP (Item per person).
- Completely operating with speed & people metrics at all times irrespective of situations.
- Aligned organizational objectives with company mission to increase business growth and integrate work strategies.
- Issue Resolve Team is only point of contact for entire operations.
- Resolved issues and recommended actions based on production and compliance reports.
- Setting up internal process for smooth experience.
- Finding ways to motivate team employees
- Roster planning according to the projection for 1.1k manpower
- Mentoring new start FTC
- Helping to optimize procedures
- Identified issues with production, workforce and material sourcing and implemented successful solutions.
- Resolved 2000 tech issue shipments in day by involving respective department and processed shipments on time.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Recorded and maintained tracker for all resolved and unresolved issue.
- On daily basis coordinating with central team for latest update on process.
- Regular audits & daily 5S checklists to ensure quality adherence
- Maintained exception handling (Quality) score of 96%.
- Driving rewards and recognition for team -helps employee retention
- We’ve created a new record & set a benchmark by dispatching/delivering/fulfilling 2.5 Million customer wishes within a span of 4 days during BBD’21 with 0.01% CPD Breach.
- Coordination with stakeholders like Packing in order to ensure equivalent capacities are built in parallel with agreed projection & to ensure reconciliation of orders between Fulfillment Center & Mother Hub.
Retail Logistics Executive
Decathlon Sports India
07.2018 - 06.2021
- Experienced at a 2.5 Lakhs sq ft facility with all aspects of supply chain flow, which included inbound, inventory control, distribution, shipping to provide the highest level of customer service while maintaining a safe, clean and productive environment
- Leading Inbound Operations
- Planned and implemented logistical strategies to meet targets and neutralizing inventory by doing inventory reconciliation
- Manpower management and control inventory level by conducting physical counts, reconciling with data storage systems
- Shipments are in-warded within given lead time also streamlined operations by carefully managing equipment and materials, shipments schedules , inventory , Space management and documentation
- Involved in daily procedures such as picking, packing and shipping products to customers
- Managed inventory to control shrink and ensure product is readily available for customer request.
- Space management
- Trained and certified to drive Fork-Lift
- Trained and Certified in FRT (Fire Rescue Team)
- Trained and certified as DM (Daily Manger)
- Maintaining and reporting daily and monthly reports
- Cross trained on multiple processes
- Provided process training for new joiners
- Got opportunity to work on project called (Paperless Warehouse) in order to digitalize.
- Appreciated and awarded as Out Standing Performer for the year 2018-2019 & 2019-2020
Seller Support Associate
Amazon.in
02.2017 - 09.2017
- Addressing seller queries through e-mail.
- Seller verification
- Product catalogue verification
- Highlighted as top 5 seller satisfied feedback.
Specialist
Flipkart Internet Private Limited
07.2013 - 02.2017
- Point of contact for Third party logistics service.
- Was part of new project called NDR- Non delivery report, Responsible for all undelivered shipments , Analyzing reason for returns and make sure product gets delivered to customer in next delivery attempt.
Education
Bachelor of Commerce -
Dr. CV Raman University
IndiaHigh School Diploma -
Indira Gandhi National Open University
IndiaHigh School Diploma -
B M English High School
IndiaSkills
Excellent prioritization and time management skills
Expertise in managing and supervising warehouses
Operations oversight
Ownership Mindset
Performance Improvement
Team Management
MS Excel
Process Improvement
Communication
Quality Management
Key Performance Indicators(KPIs)
Employee Training
Employee Relations
Time management
Flexible and adaptable
Organization and time management
Timeline
Lead
Flipkart
04.2026 - Current
Senior Executive
Flipkart
08.2021 - 03.2026
Retail Logistics Executive
Decathlon Sports India
07.2018 - 06.2021
Seller Support Associate
Amazon.in
02.2017 - 09.2017
Specialist
Flipkart Internet Private Limited
07.2013 - 02.2017
High School Diploma -
B M English High School
High School Diploma -
Indira Gandhi National Open University
Bachelor of Commerce -
Dr. CV Raman University