VIJAY D
Chennai
Summary
Results-oriented and highly skilled Banking Professional with a proven track record of driving revenue growth, optimizing operational efficiency, and delivering exceptional customer service in the dynamic Indian banking industry. Possessing a comprehensive understanding of financial products, regulatory frameworks, and market trends, I have successfully managed diverse portfolios and implemented strategic initiatives to achieve business objectives. Adept at building and nurturing client relationships, I am committed to delivering tailored financial solutions that meet clients' needs while ensuring compliance with industry standards. Proven expertise in risk management, credit analysis, and team leadership, with a focus on enhancing organizational performance. Seeking to contribute my strategic vision and hands-on experience to a forward-thinking financial institution poised for growth.
Overview
21
21
years of professional experience
Work History
Branch Relationship Head
Axis Bank Limited
08.2023 - Current
- Providing financial solutions to customers by offering the bank's products, providing service to existing and New-To-Bank customers in the branch, and adding new customers through referral generation activities and customer visits
- Managing a team of 5 Affluent Relationship Managers 1 Burgundy 2 NRI & 2 Priority RMs Total book size of 120 cr
- Book Building and cross selling of products like Life Insurance General Insurance/ Health Insurance Retail and Wholesale Assets RTFX income
Regional Product Manager/TPP
HDFC Bank Limited
08.2022 - 07.2023
- Responsible for driving key product deliverables in the branches/regions assigned across all Third-Party Products viz
- Life Insurance, General Insurance and Mutual Funds
- To work closely with RBB and ensure achievement of the TPP Objectives for the said FY by liaising with respective Channel partners to drive and achieve the stated business objectives across all TPP Products and ensuring adherence to compliance & other Hygiene parameters
- Strategy Management - Life Insurance, General Insurance and Health Insurance, Mutual Funds
- Handling 85 Branches in Kancheepuram and Vellore circle
- Communicate and ensure that the branches/staff meet the regulatory requirements as and when communicated/ updated by the Central Product teams.
Branch Manager
HDFC Bank Limited
10.2019 - 07.2022
- Responsible for the overall growth of the Branch
- Managing the team to achieve overall Branch Profitability including Assets and Third-party products Work closely with other teams to provide better solutions to the clients Identify HNW clients and investment advice were given to them with the help of investment relationship managers
- Guide team to ensure customer service requests/queries are resolved within TAT Reviewing the performance of each resource and guiding them in achieving the MOP
- Monitoring the daily operational activity in the branch and having a fortnightly verification of the deliverables and Reports
- Assist team with escalated issues Working with the team towards achievement of branch CASA and third-party products budget Proficient in handling banking operations in compliance with the rules and regulations laid by various governing bodies
- Skilled in managing teams to work in sync with the corporate parameters & motivating them towards achieving goals.
Branch Manager
Kotak Mahindra Bank Limited
05.2017 - 10.2019
- Develop and execute integrated sales, relationship, and credit strategies that are aligned with the Area business plan to achieve desired revenue, expense, and service goals
- Support the portfolio growth in the branch by identifying cross-sell opportunities, deepening relationships, and increasing client acquisition
- Create a warm, welcoming, and friendly customer-centric branch environment
- Provide inspiration and leadership to branch staff daily through one-on-one coaching, morning huddles, and end-of-day meetings
- Ensure effective lobby and line management to deliver exceptional customer service
- Plan, organize, and coordinate daily sales, service, and operation management processes
- Create a strong sales and service culture, fostering an environment in which all branch employees work together to achieve all business goals
- Ensure that the branch meets all regulatory compliance standards and follows all operating policies and procedures.
Senior Key Accounts Manager
Kotak Mahindra Bank Limited
08.2012 - 04.2017
- Recruit & Lead a team of 12 Account Managers
- Focus on acquiring new clients for Corporate Salary relationships
- Also managing existing Key Corporate Salary relationships
- To Ensure 90% of the sourced accounts gets salary credit by M2
- Focus on the AMB buildup of the given portfolio
- Focus on managing existing relationships of the Bank by means of KDM meetings
- Ensure productivity from the team
- Cross sell Insurance, De-mat & Online Trading A/c
- Conducted employee engagement programs, helpdesk and other Activities inside the corporate.
Branch Sales Manager
DHANLAXMI Bank Limited
06.2011 - 08.2012
- Handling team of 5 sales executives and driving the operation team to sell the entire Banking product CASA and TPP
- Achieved significant results in revitalizing stagnant market territories and developing new business, and consistently posted sales numbers & volumes that exceeded targets
- Identifying and networking with prospective clients generate business from the existing accounts and achieving profitability and increased sales growth
- To generate leads for cross selling Life Insurance, General Insurance, Gold, EDC Swiping Machine, D mat, Mutual Funds, Over Draft and Asset Products Competitor profiling to capture optimum market shares
- Keeping up the commitments to the customers and maintaining the good relationship with the customers
- To acquire good quality accounts with a higher initial value
- Focus on deepening for the month on month to increase the AMB.
Zonal Sales Manager
NetAmbit Info source and e-Services Private Limited
07.2010 - 06.2011
- Handling a team of 3 sales manager and 5 relationship managers
- Identify franchisees and partners to set up the required business model
- Sourcing business (insurance, mutual funds and FD’s) and portfolio management services of HNIs
- Coordinate with HR on recruitments and the Sales Excellence team on training
- Work closely with the principal companies to ensure that the products and payouts are always in place.
Senior Relationship Manager
Cholamandalam MS General Insurance
11.2008 - 07.2010
- Handling General Insurance – Motor Vertical (Dealer, DSA & Agents) with a team of 5 Insurance officers Handling 5 Dealers, 10 DSA’s, 15 Insurance agents Recruitment and Training of DSA & Agents on products Monitoring Cost of Acquisition Initiating Promotional activities for Dealers & DSA’s
Sales Relationship Manager
Cholamandalam DBS finance Limited
01.2008 - 10.2008
- Handled a team of 15 sales executives, 4 DSA’s and 5 alternate channels
- Co-ordination among all functional areas of credit, collections and sales to build quality portfolio
- Handled collections, up to 4 MOB cases, with 95% resolution.
Customer Relationship Manager
CITI Financial Consumer Finance India Ltd
08.2006 - 12.2007
- Handled a team of 10 DST members, and did a volume of 45 lacs business Did 35 small ticket personal loans bookings per month under Retail Channel Management
- Designing and implementing sales promotional activities
- Handling 0 to 30 DPD (Days Pending Due) in collections through co-ordination among credit and collections.
Business Banking Executive
ICICI Bank
06.2003 - 08.2006
- Selling of various liability products like savings a/c, current a/c, and Fixed Deposits to HNI clients Handled 10-member DST channel
Languages
English, Hindi and Tamil
Education
MBA - final year with Madurai Kamaraj University, B.Com Madurai Institute of Social Sciences, Madurai, X & XII CBSE, Kendriya Vidyalaya CBSE
Personal Information
- Date of Birth: 05/06/82
- Marital Status: Married
Extracurricular Activities
An active participant in School & college sports events. Won several national level awards in athletics, Kabbadi, and Cricket and was also recognized for rendering social work.
Timeline
Branch Relationship Head
Axis Bank Limited
08.2023 - Current
Regional Product Manager/TPP
HDFC Bank Limited
08.2022 - 07.2023
Branch Manager
HDFC Bank Limited
10.2019 - 07.2022
Branch Manager
Kotak Mahindra Bank Limited
05.2017 - 10.2019
Senior Key Accounts Manager
Kotak Mahindra Bank Limited
08.2012 - 04.2017
Branch Sales Manager
DHANLAXMI Bank Limited
06.2011 - 08.2012
Zonal Sales Manager
NetAmbit Info source and e-Services Private Limited
07.2010 - 06.2011
Senior Relationship Manager
Cholamandalam MS General Insurance
11.2008 - 07.2010
Sales Relationship Manager
Cholamandalam DBS finance Limited
01.2008 - 10.2008
Customer Relationship Manager
CITI Financial Consumer Finance India Ltd
08.2006 - 12.2007
Business Banking Executive
ICICI Bank
06.2003 - 08.2006
Similar Profiles
AKASH MARTURKARAKASH MARTURKAR
Relationship Officer at DEPUTED AT AXIS BANK LIMITED ( Quess Crop Limited)Relationship Officer at DEPUTED AT AXIS BANK LIMITED ( Quess Crop Limited)
Roopa Rani KRoopa Rani K
Deputy Manager at Axis Bank LimitedDeputy Manager at Axis Bank Limited
Sagar MalikSagar Malik
Area Credit Manager-LAP & WC at Axis Bank LimitedArea Credit Manager-LAP & WC at Axis Bank Limited
Vishnu KattaVishnu Katta
SM/AVP at Axis Bank LimitedSM/AVP at Axis Bank Limited
Vedavalli SVedavalli S
Senior Technical Lead at Alten Calsoft LabsSenior Technical Lead at Alten Calsoft Labs