An energetic Editor/Team Lead Equivalent with the ability to effectively manage and achieve goals, leveraging my in-depth understanding of process requirements. Equipped with a diverse and promising skill-set, conducive to creating positive team relationships resulting in optimal client service, while successfully building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success.
Overview
16
16
years of professional experience
Work History
Editor/Team Lead - Equivalent
FactSet Research Systems, Inc.
Hyderabad
07.2013 - Current
Led a team of 20 individuals in CallStreet to consistently exceed performance targets and deliver exceptional results.
Developed and implemented strategies to enhance team productivity, efficiency, and morale, resulting in an increase in overall performance.
Conducted regular performance evaluations, provided constructive feedback, and identified opportunities for skill development and training.
Fostered a collaborative and inclusive team environment, promoting open communication, teamwork, and mutual respect.
Served as a liaison between team members and upper management, effectively communicating organizational objectives, policies, and changes.
Proactively addressed and resolved conflicts, challenges, and issues within the team, ensuring a positive and supportive work culture.
Implemented process improvements and best practices to streamline operations and optimize resource utilization.
Reviewer/Editor 1
RealTeam Systems Pvt Ltd
AURANGABAD
09.2008 - 03.2013
Enrolled in the services of RealTeam Systems in September 2008 as a Trainee Transcriber.
Promoted to Reviewer level. A fresh start with a new job profile and an increased responsibility. Learnt about the qualities a reviewer should possess and implement while working.
Promoted to Level 1 Editor.
Promoted as a Level 2 Editor and being the call lead, learnt to edit better , acquired the soft skills that are necessary to deliver a quality transcript within the set benchmarks.
Volunteered and helped management in recruitment to identify and select the right talent on weekends.
Education
BBA - General Management
Vivekanand College
Aurangabad
08-2010
Skills
Decision Making
Teamwork
Problem Solving
Time Management
Leadership
Communication
Adaptability
Impeccable grasp of grammar
Stakeholder Management
Affiliations
Avid Traveler
Fitness Enthusiast
Social Animal
Languages
Marathi
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Telugu
Elementary (A2)
A2
Accomplishments
A “Blue Ribbon Award Winner” at FactSet, which is an award given to Top 10% of the employees in a specific department, multiple times.
Assistant Manager – Operations (AI Transformation, Global Expansion & Strategy) at FactSet Research Systems Inc.Assistant Manager – Operations (AI Transformation, Global Expansion & Strategy) at FactSet Research Systems Inc.