To grow and develop my professional skills and to update my knowledge, so that I could contribute my best professional service to the organization through my most and dedication as well as constant learning & teaching.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Front Office Trainee
BLK-Max Super Specialty Hospital
New Delhi
2020.03 - 2022.09
Manage all the work related to filing and data of the organization
Customer Service Associate
BLS International Services ltd.
New Delhi
2021.11 - Current
Developed and actualized customer service initiatives to decrease wait times.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Provided primary customer support to internal and external customers.
Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Informed customers about special promotions and provided detailed information for various products.
Office Assistant
DOPT, Ministry of Home Affairs
2017.01 - 2020.01
Provided clerical support, addressing routine and special requirements.
Produced high-quality communications for internal and external use.
Created detailed expense reports to facilitate reimbursement for business expenses incurred.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Education
Bachelor of Arts - Humanities
University of Delhi
New Delhi
2014.04 - 2017.11
12th Passed -
C.B.S.E Board
New Delhi
10th Passed -
C.B.S.E Board
New Delhi
Skills
TECHNICAL QUALIFICATIONSundefined
Timeline
Customer Service Associate
BLS International Services ltd.
2021.11 - Current
Front Office Trainee
BLK-Max Super Specialty Hospital
2020.03 - 2022.09
Office Assistant
DOPT, Ministry of Home Affairs
2017.01 - 2020.01
Bachelor of Arts - Humanities
University of Delhi
2014.04 - 2017.11
12th Passed -
C.B.S.E Board
10th Passed -
C.B.S.E Board
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