Vijay Lele
Security Technical Consultant
Summary
Client-focused Technical Sales Representative offering 22 years of providing top-notch solutions to customers. A driven professional with the understanding that great service results in lasting client relationships.
Overview
22
22
years of professional experience
Work History
IBM India Pvt. Ltd
Senior Technical Consultant
1 2017 - Current
- Increased product sales by effectively communicating technical specifications and benefits to potential clients.
- Collaborated closely with engineering team to ensure accurate product knowledge for successful client demonstrations. Worked closely with support teams to coordinate timely deliveries of products while minimizing backorders or delays.
- Conducted regular performance reviews of sales territories, identifying areas for improvement and reallocating resources accordingly.
- Conducting Zero Trust workshops, webinars and social selling for customers, partners that have added to pipeline generation and materialize revenue.
- Championed new product lines by educating customers on features, advantages, and applications relevant to their businesses.
- Mentored junior and new sales representatives, offering guidance on best practices and sharing valuable industry insights.
- IBM Security software products working on Verify (Identity and Access Management), Guardium (Database security), MaaS360 (MDM/UEM), Trusteer (Fraud detection).
- Strategic and large wins for year on year sales with customer reference have enhanced pipeline.
- Till June 2018, additionally was responsible as presales for AppScan (Application Security), BigFix (Endpoint Security).
Ilantus Technologies Pvt. Ltd.
Presales Consultant
12.2013 - 12.2016
- Presales for Ilantus Technologies' Identity and Access Management (IAM) product comprising Single Sign-On (SSO), Password Management, User Lifecycle Management
- Increased sales by 25% for region and 50% for BFSI segment
- Successful implementation of IAM solutions yielding customer references for future growth
- Managed technical integration, systems engineering program management, customer support and program management.
- Recommended changes, improvements or enhancements in products to product development team based on customer feedback.
- Reviewed all customer inquiries to understand project scope while managing internal delivery mechanisms.
- Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
HDFC Bank Ltd.
Manager, IT
06.2008 - 12.2013
- Implemented PAM/Password Vault solution of CA Technologies
- Implemented Desktop Management tool (ITSM) of CA Technologies.
- Cost avoidance/saving of $ 1M by automated software distribution, endpoints patch management with ITSM
- Project management of Enterprise Management Suite (EMS) software by CA Technologies for Unicenter (Server Monitoring), eHealth & Spectrum (Network Monitoring and reporting), Service Desk (Ticketing Tool), AutoSys (Automation)
- Network monitoring and reporting was configured for data center and branch network with CA eHealth and Spectrum
- Developed and initiated projects, managed costs, and monitored performance.
- Fostered relationships with vendors to foster positive working relationships.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
TESCO HSC Pvt. Ltd.
Technical Support Engineer
11.2006 - 05.2008
- Support for CA DSM tool (Enterprise Management Suite) for UK region
- Upgrade done with 75% less resources onboard and 50% faster than committed timelines
- Recognized for wearing dual hats of support and upgrade with lesser resources and achieving before time project completion
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
Embee Software Pvt. Ltd.
Technical Engineer
08.2003 - 10.2006
- Automated patch management for Windows desktops through scripts and reduced engineers' time by 85% and reduced errors & omissions by 100%
- Project Management for Enterprise Management Suite (EMS) done with high quality deliverables for clients with strict timelines
- Executed troubleshooting and server support, including in-person and remote situations.
- Rapidly identified and corrected system faults to minimize operational downtime of Active Directory, Backup solutions, Network devices.
- Configuration and Upkeeping of Network systems including routers, firewall, proxy
Sysnet Global Technologies Pvt. Ltd.
Support Engineer
07.2002 - 08.2003
- Hardware and Networking support for Novell NetWare, Novell File Management, Windows Group
- Broke down and evaluated user problems, using test scripts, personal expertise and probing questions.
- Monitored systems in operation and input commands to troubleshoot areas.
- Reduced time to resolve system issues by 50% by building and circulating knowledge base for all field force engineers
- Performed root cause analysis and general troubleshooting.
- Hands-on experience for Novell Network, Active Directory
Education
Project Manager Professional (PMP) - Project Management
Project Management Institute
Mumbai, MH 04.2013 - 2013.06
ITIL -
ITIL
Mumbai, MH 07.2013 - 2011.04
Unicenter Desktop Management Foundations: Partner Certification -
Computer Associates
01.2006 - 2006.01
Microsoft Certified Systems Engineer (MCSE) -
Jetking
Mumbai, MH 07.2000 - 2002.01
B.Com -
MVLU College
Mumbai, MH 06.1997 - 2000.05
H.S.C -
MVLU College
Mumbai, MH 06.1995 - 1997.05
S.S.C -
Utkarsha Mandir
Mumbai, MH 06.1986 - 1995.05
Skills
Solution-focused sales
Demonstrations
Technical Analysis
Technical guidance
Lead prospecting
Languages
Marathi
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Gujarati
Very Good
Kannada
Average
Affiliations
- Multifaceted experience in consulting, tech-sales, project management, techno-functional role
- Ability to understand customer problems and guide them on solutions available to meet their business requirements Possess excellent analytical, organizational, communication and presentation skills
- Ability to handle complex tasks and exceed client expectations
- Industry Acclaimed Certifications
- Professional Certification: Certified Technical Specialist, Security https://www.credly.com/badges/464cbfe5-f81c-48b4-bc7c-1da23a9637c6
- Project Management Professional (PMP) #1624752
Hobbies
Running, Cycling, Swimming and fun time with family and friends!
Additional Information
US Visa: B1/B2 till March 2028
Marital status: Married
Date of birth: 19th January 1980
Timeline
Ilantus Technologies Pvt. Ltd.
Presales Consultant
12.2013 - 12.2016
ITIL -
ITIL
07.2013 - 2011.04
Project Manager Professional (PMP) - Project Management
Project Management Institute
04.2013 - 2013.06
HDFC Bank Ltd.
Manager, IT
06.2008 - 12.2013
TESCO HSC Pvt. Ltd.
Technical Support Engineer
11.2006 - 05.2008
Unicenter Desktop Management Foundations: Partner Certification -
Computer Associates
01.2006 - 2006.01
Embee Software Pvt. Ltd.
Technical Engineer
08.2003 - 10.2006
Sysnet Global Technologies Pvt. Ltd.
Support Engineer
07.2002 - 08.2003
Microsoft Certified Systems Engineer (MCSE) -
Jetking
07.2000 - 2002.01
B.Com -
MVLU College
06.1997 - 2000.05
H.S.C -
MVLU College
06.1995 - 1997.05
S.S.C -
Utkarsha Mandir
06.1986 - 1995.05
IBM India Pvt. Ltd
Senior Technical Consultant
1 2017 - Current
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