Vijay Mokashi
Thane
Summary
A seasoned Banking Professional with over a decade of experience specializing in Retail Banking and Operational Risk Management. Adept at implementing risk frameworks, governance structures, and regulatory compliance measures to mitigate losses and enhance operational resilience. Skilled in collaborating with senior leadership to drive risk mitigation strategies and improve operational efficiency.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Lead - Operational and Outsourcing Risk
Jio Financial Services
Navi Mumbai
01.2024 - Current
- Established and implemented the Operational & Outsourcing Risk Management Frameworks in line with regulatory guidelines
- Overseen the Risk & Control Self-Assessment (RCSA) process, Key Risk Indicators (KRIs) and Early Warning Signals (EWS) ensuring effective identification, assessment, and mitigation of operational risks and proactively manage emerging risks
- Spearheaded incident management and root cause analysis, recommending corrective actions to mitigate recurring risks
- Provided strategic inputs to the Management Level Committees (Operational Risk, Outsourcing Risk and Reputational Risk) and Risk Management Committee (RMC) of the Board
- Prepared and presented various Dashboards (ORM, ERM, PPAC), Incident Reports, and control effectiveness updates to MD & CEO and senior management
- Collaborate with internal and external stakeholders for risk-based decision-making, aligning risk policies with board-approved frameworks
- Overseen Regulatory and Internal Risk Reporting, ensuring timely submission of risk findings to regulators, management, and board committees
- Enhance risk culture by training stakeholders on significance of Operational and outsourcing risk management
Operational and Outsourcing Risk Manager
Fino Payments Bank
Navi Mumbai
02.2022 - 12.2023
- Responsible for effective implementation and assessment of Operational and Outsourcing Risk for the Bank
- Facilitate the Risk & Control Self-Assessment (RCSA) and theme-based review process of various business units across Banks
- Formulated reporting and monitoring of metrics and Key Risk Indicators (KRI) at the product line and divisional levels
- Working with Business units within the Bank to establish, maintain and continuously improve risk management capabilities
- Designed the Operational and Outsourcing Risk presentations, dashboards and presented to MD & CEO and senior management, solicited feedback, and verified executive buy-in
Retail Branch Operations, Operational Risk and Product Management
Axis Bank
Mumbai
12.2013 - 02.2022
- Product Manager (Safe Deposit Locker & Safe Custody)
- Defined and analyzed product metrics to facilitate growth of product
- Supported new business development by designing appealing product sales promotions and campaigns
- Leveraged Branch and Risk experience to navigate functional requirements and effective resolution of audit observations
- Identified product gaps and generated innovative ideas to expand market share, improve customer experience and drive growth
- Implemented changes to policy and SOP to comply with regulatory requirements
- Operational Risk Manager (Retail Liabilities)
- Facilitate the Risk & Control Self-Assessment (RCSA) process of various business units under Wholesale and Retail banking verticals
- Support reporting and monitoring of metrics and Key Risk Indicators (KRI) at the product line and divisional levels
- Working with Business units within the Bank to establish, maintain and continuously improve risk management capabilities
- Performing independent reviews on compliance with the bank's laid policies and procedures, assess adequacy of risk management controls, observance of regulatory requirements and highlight exceptions or violations to senior management
- Branch Banking (Dadar & Chembur Branch)
- Responsible for front-end branch operations as an authorizer
- Relationship Manager for key Govt institutions and Corporate Clients such as Mumbai Police, Customs, Co-op banks, Reliance, and Tata Communications etc
- Driving & achieving targeted transactions, fee income & volume of inward remittance product
Financial Advisor
Yes Bank
Mumbai
07.2012 - 12.2013
- Managing key client relationship & serving as a single point of contact for High-Net-worth Customers
- Generating new businesses & enhancing existing customer services thereby contributing to branch profitability & high-quality customer relationship management
- To analyze financial needs of the customers and offer appropriate product with utmost transparency
- Increase the product per customer range for the set of customers defined
Customer Service Officer
Dhanlaxmi Bank
Mumbai
09.2009 - 07.2012
- Responsible for overall front-end branch operations as a Maker of the transactions
- Effectively managed decentralized operations of the CASA & Term Deposit account opening
- Relationship Manager for Corporate Clients such as Godrej, Piramal, Tata Communications etc
- Responsible for Inward and Outward Remittances, Foreign Exchange and providing services related to it
Education
Master of Business Administration - Finance
IES MCRC
Mumbai01.2014
Bachelor of Commerce -
Bhartiya Vidya Bhavans
Mumbai01.2008
Skills
- Risk Assessment
- Loss and Fraud Prevention
- Process Reengineering
- Root-cause analysis
- Data analysis
- Stakeholder Management
Certification
- Certificate in Risk Management from NIBM, Pune
- Certificate in Post Graduate Diploma in Banking Operations (PGDBO) from IFBI NIIT, Mumbai
Accomplishments
- Recognition from Mr. Vinod Easwaran (MD & CEO Jio Payments Bank).
- Felicitation from Ms. Shikha Sharma (MD & CEO Axis Bank) and Deepika Padukone (Brand Ambassador).
- Award for an effective Solution (Risk) Manager for Axis ASAP Product (Digital Savings Account).
- Effectively managed 'Demonetization' at Dadar Branch.
- Qualified for Pre-MDRT Club and emerged as winner in various campaigns and contest
References
References available upon request.
Timeline
Lead - Operational and Outsourcing Risk
Jio Financial Services
01.2024 - Current
Operational and Outsourcing Risk Manager
Fino Payments Bank
02.2022 - 12.2023
Retail Branch Operations, Operational Risk and Product Management
Axis Bank
12.2013 - 02.2022
Financial Advisor
Yes Bank
07.2012 - 12.2013
Customer Service Officer
Dhanlaxmi Bank
09.2009 - 07.2012
Master of Business Administration - Finance
IES MCRC
Bachelor of Commerce -
Bhartiya Vidya Bhavans
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