VIJAY M. UPPIN
Hebbal, Bangalore
Summary
Seasoned Infra Managed Service Specialist with a proven track record at Accenture Solutions Pvt Ltd, showcasing expertise in VMware vSphere administration and ITIL process knowledge. Excelled in optimizing server performance and enhancing security compliance, demonstrating strong problem-solving skills and a commitment to operational excellence.
Overview
14
14
years of professional experience
Work History
Infra Managed Service Specialist
Accenture Solutions Pvt Ltd
Bangalore
12.2017 - Current
- Configured, maintained, and optimized Windows servers and workstations, ensuring security, performance, and compliance across multiple locations.
- Managed and optimized VMware vSphere environments (6.5, 6.7, 7), administering ESXi hosts and vCenter Servers, performing updates, upgrades, and performance monitoring.
- Monitored and optimized CPU, memory, and disk space utilization, proactively addressing performance bottlenecks and storage issues.
- Configured and responded to hardware alerts, performed health checks, system diagnostics, and preventive maintenance to ensure reliability.
- Built, configured, and decommissioned Windows Servers and VMs, managing OS installations, patches, and resource allocations.
- Administered Active Directory, managing user accounts, group memberships, and access controls to maintain security and compliance.
- Coordinated with Dell support vendors for hardware issues, warranty claims, and part replacements, ensuring minimal downtime.
- Managed WSUS for deploying updates across 3000+ Windows systems, overseeing vulnerability management and collaborating with cybersecurity teams to remediate critical risks.
- Worked with cross-functional teams and vendors to resolve complex technical issues and ensure seamless infrastructure operations
System Administrator
ATOS IT Services Pvt Ltd (Thru Adecco India Pvt Limited)
Bangalore
01.2017 - 11.2017
- Monitored and managed incidents, tasks, and change controls using ServiceNow, ensuring timely resolution and adherence to SLAs.
- Performed monthly Windows patching via BladeLogic and manual patch installations for SQL, SAP, Call Express, and call center servers.
- Managed VMware environments by creating, deleting, and reverting snapshots, monitoring vCenter alarms, and configuring VMs.
- Troubleshot backup issues using Avamar and Commvault, ensuring data integrity and recovery readiness.
- Resolved client issues related to server performance, shared folder access, and network printer configurations.
- Decommissioned physical and virtual servers and configured new server builds based on client requirements.
- Monitored server performance using the Nagios tool, proactively identifying and addressing issues.
- Collaborated with internal teams and third-party vendors to develop solutions, resolve incidents, and provision services.
System Engineer
Infosys (Thru I-Source Infosystems Pvt ltd)
Bangalore
02.2014 - 03.2016
- Resolved service tickets and incidents within defined SLA timelines, ensuring efficient issue resolution.
- Managed Windows Patch Management via WSUS, ensuring systems remained updated and secure.
- Installed and configured Windows Server 2012 R2, Hyper-V virtualization, and Microsoft Deployment Toolkit (MDT) 2012.
- Performed installation, maintenance, and troubleshooting of PCs, local, shared, and network printers.
- Installed and configured Symantec Corporate and Symantec Endpoint antivirus solutions.
- Managed IT assets, maintained inventory records, and coordinated with the AMC team for updates.
- Configured and administered Active Directory-integrated DNS, DHCP, FTP, and user permissions based on business requirements.
- Installed and managed Active Directory Services on Windows Server 2003 and 2008.
- Implemented Group Policies and Security Policies to enforce organizational IT standards.
Desktop Support Engineer
Wipro InfoTech (Thru RPS Consulting Pvt Ltd)
Bangalore
02.2011 - 07.2013
- Configured and troubleshot Outlook, Windows Server 2003, and thin client servers.
- Installed, configured, and maintained LAN/WLAN networks, ensuring optimal performance and security.
- Configured and maintained Linksys Access Points and wireless network connections.
- Diagnosed and resolved network issues, supporting LAN/WAN environments to meet client requirements.
- Installed, updated, and troubleshot antivirus software, including Symantec.
- Managed and maintained desktops, thin clients, laptops, and peripherals, ensuring seamless IT operations.
- Installed, configured, and troubleshot Windows components and system performance issues.
Education
Hardware and Networking -
Jetking-Hubli
01.2009
B.com -
Karnataka University Dharwad, K.R.C. E's College, Bailhongal
01.2007
PUC (12th) -
S.K. Composite Junior college
Soundatti04.2004
S.S.L.C (10th) -
S.K. High School
Soundatti04.2002
Skills
- VMware vSphere administration
- VMware ESXi configuration
- Patch management process
- WSUS patch management
- User account management
- Server hardware maintenance
- Windows server deployment
- ITIL Process Knowledge
Languages
- English
- Hindi
- Kannada
Disclaimer
I declare that all the above information is true and fair to the best of my knowledge.
Educationalattainments
- VMware vRops Training, VMware, 5 Days
- VxRail Administration Training, Dell, 3 Days
- VMware vSphere 6.5, VMware, 5 Days
- Hardware and Networking, Jetking-Hubli, 2008-09, A
- B.com, Karnataka University Dharwad, K.R.C. E's College, Bailhongal, 2004-07, 57.65%
- PUC (12th), S.K. Composite Junior college, Soundatti, 04/2004, 51.33%
- S.S.L.C (10th), S.K. High School, Soundatti, 04/2002, 51.33%
Personal Information
- Passport Number: X6207110
- Date of Birth: 03/06/87
- Gender: Male
- Nationality: Indian
- Marital Status: Married
Timeline
Infra Managed Service Specialist
Accenture Solutions Pvt Ltd
12.2017 - Current
System Administrator
ATOS IT Services Pvt Ltd (Thru Adecco India Pvt Limited)
01.2017 - 11.2017
System Engineer
Infosys (Thru I-Source Infosystems Pvt ltd)
02.2014 - 03.2016
Desktop Support Engineer
Wipro InfoTech (Thru RPS Consulting Pvt Ltd)
02.2011 - 07.2013
Hardware and Networking -
Jetking-Hubli
B.com -
Karnataka University Dharwad, K.R.C. E's College, Bailhongal
PUC (12th) -
S.K. Composite Junior college
S.S.L.C (10th) -
S.K. High School
Similar Profiles
Manish KarotiyaManish Karotiya
Senior Ops Analyst at Accenture Solutions Pvt LtdSenior Ops Analyst at Accenture Solutions Pvt Ltd
Lokesh Kumar HLokesh Kumar H
Business Operations Analyst at Accenture Solutions PVT LTD, Bagmane Developers Pvt Ltd SEZBusiness Operations Analyst at Accenture Solutions PVT LTD, Bagmane Developers Pvt Ltd SEZ
Vishwajeet Vishwajeet null
Procure to Pay Operations Senior Analyst (Team Lead) at Accenture Solutions Pvt LtdProcure to Pay Operations Senior Analyst (Team Lead) at Accenture Solutions Pvt Ltd