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Vijay Richard
Process Specialist
Summary
Supportive Team Lead with one years of experience leading teams with a proven track record of successful project management and team building. skilled at motivating others and developing strategies for increased productivity.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Acting Lead
Cognizant Technology Solutions
Chennai
01.2023 - Current
- Worked different stations to provide optimal coverage and meet production goals.
- Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
- Coached team members in techniques necessary to complete job tasks.
- Coordinated closely with other teams to ensure that management need were met and exceeded.
- Assisted in the recruitment, selection and onboarding of new team members.
Process Specialist
Cognizant Technology Solutions
Chennai
08.2018 - Current
- Collaborated with cross-functional teams to develop innovative solutions.
- Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
- Identified and resolved process issues to drive optimal workflow and business growth.
- Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
- Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
- Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.
Testing Specialist
Cognizant Technology Solutions
Chennai
02.2022 - 12.2022
- Conferred with Information technology team and designers to investigate and solve failure issues.
- Evaluated finished assemblies for compliance with standard procedures and design requirements.
- Interpreted test information to resolve design-related problems.
- Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.
Education
Bachelor of Arts - Department of Corporate Secretaryship
Patrician College of Arts And Science
Chennai 06.2016 - 04.2018
Master of Business Administration (HRM)
Institute Of Distance Education Madras University
Chennai 06.2019 - 04.2021
Skills
Leadership
Communication
Motivation
Decision Making
Team Building
Problem Solving
Interests
Volunteering
Taking part with community group which works on environmental or global issues.
Timeline
Acting Lead
Cognizant Technology Solutions
01.2023 - Current
Testing Specialist
Cognizant Technology Solutions
02.2022 - 12.2022
Master of Business Administration (HRM)
Institute Of Distance Education Madras University
06.2019 - 04.2021
Process Specialist
Cognizant Technology Solutions
08.2018 - Current
Bachelor of Arts - Department of Corporate Secretaryship
Patrician College of Arts And Science
06.2016 - 04.2018