Summary
Overview
Work History
Education
Skills
Interests
Volunteering
Timeline
Generic

Vijay Richard

Process Specialist

Summary


Supportive Team Lead with one years of experience leading teams with a proven track record of successful project management and team building. skilled at motivating others and developing strategies for increased productivity.

Overview

5
5
years of professional experience
4
4
years of post-secondary education

Work History

Acting Lead

Cognizant Technology Solutions
Chennai
01.2023 - Current
  • Worked different stations to provide optimal coverage and meet production goals.
  • Minimized resource and time losses by addressing employee or production issue directly and implementing timely solutions.
  • Coached team members in techniques necessary to complete job tasks.
  • Coordinated closely with other teams to ensure that management need were met and exceeded.
  • Assisted in the recruitment, selection and onboarding of new team members.

Process Specialist

Cognizant Technology Solutions
Chennai
08.2018 - Current
  • Collaborated with cross-functional teams to develop innovative solutions.
  • Partnered with cross-functional teams to conduct thorough discovery and due diligence on existing processes.
  • Identified and resolved process issues to drive optimal workflow and business growth.
  • Collaborated with team to define business requirements for organizational processes, achieve productivity standards, and adhere to accuracy standards.
  • Performed quality assurance checks on transactions and account actions to assess compliance with state and federal regulations.
  • Analyzed process flows and identified areas of improvement to increase productivity and reduce costs.

Testing Specialist

Cognizant Technology Solutions
Chennai
02.2022 - 12.2022
  • Conferred with Information technology team and designers to investigate and solve failure issues.
  • Evaluated finished assemblies for compliance with standard procedures and design requirements.
  • Interpreted test information to resolve design-related problems.
  • Trained new system users and employees in classroom type sessions to promote useful system knowledge and operations expertise.


Education

Bachelor of Arts - Department of Corporate Secretaryship

Patrician College of Arts And Science
Chennai
06.2016 - 04.2018

Master of Business Administration (HRM)

Institute Of Distance Education Madras University
Chennai
06.2019 - 04.2021

Skills

Leadership

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Interests

Travel

Volunteering

Taking part with community group which works on environmental or global issues.


Timeline

Acting Lead

Cognizant Technology Solutions
01.2023 - Current

Testing Specialist

Cognizant Technology Solutions
02.2022 - 12.2022

Master of Business Administration (HRM)

Institute Of Distance Education Madras University
06.2019 - 04.2021

Process Specialist

Cognizant Technology Solutions
08.2018 - Current

Bachelor of Arts - Department of Corporate Secretaryship

Patrician College of Arts And Science
06.2016 - 04.2018

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