Dynamic Software Developer with Amdocs, specializing in automation and SRE. Proficient in SQL and Python, I excel at enhancing operational efficiency through innovative solutions. Collaborating effectively with stakeholders, I deliver impactful results, including streamlined reporting and robust troubleshooting. Passionate about leveraging cloud computing and agile methodologies to drive success.
Automation – OCB (one-click billing) and OCEOD (one-click end-of-day) – where all manual work has been implemented in one tool. In OCB and OCEOD, it is heavily dependent on SQL queries. We get all related information from the operation team. Enhanced query, which will act upon once certain criteria are matched.
SRE: Having hands-on knowledge in SRE, like Git, Snow, Kibana, Kafka, aCM, and Jesi.
Fex to SQL conversion: convert Fex files in SQL and create automation in TOAD. Also schedule the automation at the required intervals to produce reports.
KRRISH (eyeshare) is a block programming tool used in Amdocs for automation. Automating reports, checking the status of jobs, acting on alerts, providing workarounds for known defects, checking cycle status, and sending alerts if SLA is missing are some common areas where KRRISH is working efficiently.
having experience in developing algorithms using automation tools (eyeShare).
Worked on automation requests from all application teams, understanding requirements from stakeholders, and designing a Shell script to be wrapped by SRE/KRRISH flow or logic to be implemented using KRRISH flow as required within the committed deadline.
I worked on work requests to investigate issues regarding flow failures, give root causes, and fix issues.
We are working on various customer issues with the Amdocs monitoring control tool, the SMART tool, and the BESTNG tool.
Work closely with higher management to work on outages, root cause analysis, and severity 1 tickets.
Check the connectivity test with a different server, and do a password-less connection between the two servers.
Create and set up a new FTG job that will schedule the transfer of files.