Vijayabaskar Sundaramahalingam
Product Owner
Chennai
Summary
18+ Years Experienced Product Owner, gifted at Backlog Management, Business Analysis, Requirement Gathering, User Story Writing, Agile Methodologies, and working well in team-based environments. Experienced with agile project management, and stakeholder engagement. Utilizes these skills to streamline product development and ensure alignment with business objectives. Track record of effective communication and team leadership, driving successful product launches and continuous improvement. 6+ Years of Work Experience at client location in Singapore and Netherlands. 10 Years of experience in Application Support (Level 2), Incident Management Functions.
Overview
18
18
years of professional experience
6
6
years of post-secondary education
5
5
Certifications
Work History
Product Owner
Infosys Technologies
Chennai
08.2024 - Current
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Translated technical requirements into user stories, bridging gap between development teams and non-technical stakeholders.
- Collaborated with cross-functional teams to develop high-quality products that met customer needs.
Product Owner
Infosys Limited
Chennai
05.2020 - 07.2024
- Managed backlog prioritization, ensuring alignment with business goals and stakeholder expectations.
- Facilitated communication between development teams and stakeholders, ensuring clear understanding of requirements and expectations.
- Translated technical requirements into user stories, bridging gap between development teams and non-technical stakeholders.
- Implemented Agile methodologies to increase team productivity and enhance overall project outcomes.
Business Analyst
Infosys Technologies
Chennai
08.2016 - 04.2020
- Work with product owner and SMEs to gather requirements and collaborate with technical Architects to analyze the business requirements and translate them to IT specific needs
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Collaborated closely with stakeholders to identify opportunities for process improvements and drive continuous innovation in the organization.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
Application Support Team Lead
Infosys Technologies
Singapore
06.2010 - 07.2016
- Streamlined support processes for improved end-user experience and reduced resolution times.
- Collaborated with developers, analysts and project managers to expedite incident resolutions.
- Provided 24/7 support for web- and client-based applications, file and data feeds and batch processes to prevent impact to business.
- Improved application stability through proactive monitoring, issue identification, and prompt resolution of incidents.
- Managed incident tracking system, ensuring accurate records and timely follow-ups on outstanding issues.
Application Support Engineer
Infosys Technologies
Hyderabad
01.2007 - 05.2010
- Addressed technical issues and guided end users through resolution.
- Increased customer satisfaction by providing exceptional support and resolving issues quickly.
- Mentored junior engineers, fostering a collaborative environment that promoted professional growth.
- Managed multiple assignments simultaneously, ensuring all tasks were completed efficiently and accurately.
- Performed root cause analysis on recurring issues, implementing long-term resolutions to prevent recurrence.
Education
Executive MBA -
University of Hull
Singapore 06.2012 - 11.2015
Bachelor of Degree - Physics
Manonmaniam Sundaranar University
Tamilnadu, India 06.2002 - 05.2005
Skills
Product Owner
undefinedCertification
SAFe Product Owner / Product Manager
Timeline
Product Owner
Infosys Technologies
08.2024 - Current
Product Owner
Infosys Limited
05.2020 - 07.2024
Business Analyst
Infosys Technologies
08.2016 - 04.2020
Executive MBA -
University of Hull
06.2012 - 11.2015
Application Support Team Lead
Infosys Technologies
06.2010 - 07.2016
Application Support Engineer
Infosys Technologies
01.2007 - 05.2010
Bachelor of Degree - Physics
Manonmaniam Sundaranar University
06.2002 - 05.2005
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