Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vijayakumar K

Mysore

Summary

Dynamic Senior Optical Executive with a proven track record at Dr. Agarwal's Eye Hospital, excelling in business development and team leadership. Spearheaded initiatives that enhanced customer service and boosted revenue, while fostering strong vendor relationships. Adept at strategic communication and driving cross-functional collaboration to achieve organizational goals. Ambitious Executive successful at setting policies, improving performance, and updating processes. Looking to apply knowledge and expertise to contribute to business sustainability and growth. Pursuing challenging new position at a growing organization.

Overview

19
19
years of professional experience

Work History

Senior Optical Executive

Dr. Agarwal's Eye hospital
Mysore
06.2022 - Current
  • Organized and facilitated regular meetings with senior management teams.
  • Developed and implemented strategies to increase executive efficiency.
  • Coordinated cross-functional teams to deliver high quality results within tight timelines.
  • Led initiatives to improve customer service levels throughout organization.
  • Established relationships with key partners and vendors to ensure successful project outcomes.
  • Created reports summarizing progress against organizational goals and objectives.
  • Delegated work to staff, setting priorities and goals.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.

Sales Associate

Talebi Trading Co. (Optic Palace)
Muscat
02.2006 - 07.2016
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Conducted inventories on a regular basis to track stock levels.
  • Assisted customers with product selection, sizing and styling.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Processed credit card transactions quickly and securely.
  • Provided accurate information about products, prices and services.
  • Tracked sales performance metrics to identify trends in market place.
  • Greeted customers and provided exceptional customer service.
  • Processed transactions using a point-of-sale system.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Handled customer complaints in a professional manner.
  • Developed promotional strategies to increase sales volume.
  • Organized stockroom shelves according to size, color or style.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Developed trusting relationships with customers by making personal connections.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Maintained records related to sales for store management.
  • Recommended, selected and located merchandise based on customer desires.

Education

Opthalmic Dispensing

Institute of Skill Development & Training
Nashik, Maharashtra
10-2021

Some College (No Degree) - Science Education

D. Banumaiah's Pre University Science College
Mysore

Skills

  • Business development
  • Vendor management
  • Team leadership
  • Small business development
  • Human resources
  • Team building
  • Communication skills

Languages

Marathi
First Language
Hindi
Proficient (C2)
C2
English
Proficient (C2)
C2
Kannada
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Tamil
Beginner
A1
Telugu
Upper Intermediate (B2)
B2
Urdu
Proficient (C2)
C2
Arabic
Beginner
A1

Timeline

Senior Optical Executive

Dr. Agarwal's Eye hospital
06.2022 - Current

Sales Associate

Talebi Trading Co. (Optic Palace)
02.2006 - 07.2016

Opthalmic Dispensing

Institute of Skill Development & Training

Some College (No Degree) - Science Education

D. Banumaiah's Pre University Science College
Vijayakumar K