Financial Services professional with extensive background and 12+ years of experience in various business operations (Custody, Clearing & settlement, Stock Broking & Investment Banking and Reconciliations). Supervise daily operations and organizations. Strong competencies for addressing operational issues and concerns quickly. Determines staffing requirements, work assignments and schedules for new business on-boarding. Excellent skills in hiring and recruiting to develop high-performing teams. A certified professional in UK & Indian Capital markets, able to understand and deal with various financial products and have strong product and industry knowledge.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Operations Associate Manager
State Street HCL Services India Pvt Ltd
Coimbatore
03.2015 - Current
Handling 30+ member Collateral reconciliations and resolutions team
Review reconciliation activity between State Street accounting records against counterparties (brokers/investment managers) for FX Forwards, Collateral, Cash and Position products etc.,
Investigating margin calls processing for collateral breaks
Being part of Critical Client remediation plan and leading discrepancy calls with various stake holders
Handling MIS reporting to management and oversight teams
Helped team members maintain business professionalism by training each on methods for delivering exceptional service to business teams and Clients.
Enhanced employee management by developing schedules and taught employees how to collaborate on daily job tasks and achieve service targets.
Leveraged fair evaluation processes, employee reviews and staff mentoring to drive performance and job satisfaction at all levels.
Spearheaded daily staff meetings to identify improvement strategies, discuss policy updates and facilitate open communication.
Evaluated current operational strategies and recommend improvements on New Business on-boarding and ensuring smooth processing to meet SLA
Supervised operations team to support operational excellence and excellent service to Clients by maintaining control documents to oversee, managing daily BAU & BCP Planning
Assisting in preparation of audit packs and addressing queries from auditors
Performed manual BUAT for Recon automation in Excel Macros through various projects.
Handling transformations projects with business stake holders and with development teams on TLP migration of manual recons.
Handling Flat file analysis and BUAT and PROD parallel on TLP migration projects.
Develop & sustain relationships with customers to proactively enhance customer service levels and resolve service issues
Senior Analyst
Wipro Ltd, Chennai
Chennai
02.2012 - 02.2015
Experience in Investment banking Static Data maintenance, Global Reference Data, SSI Maintenance and creation, Account maintenance and creation, AML/KYC/Product Compliance and validation and enrichment for (booked trades) Transaction Monitoring, UAT testing.
Responsible for various type of domain training in Global reference data.
Training New Hires and Error Analysis of mistakes committed by analysts.
Creation, Maintenance and amendments of Standard Settlement Instructions to facilitate trade for FX, Derivatives, Money Markets, Collateral's and Loans.
Setting up Standard Settlement Instructions for FX all, PB clients for gross & netting trades from Alert, Broadcast
Aware of MT103, MT202/103, and MT202 formats of Payments.
Reconciliation of trade data on daily basis in-order to prioritize settlement process.
Also responsible for handling operations and delivery on all performance indexes.
Involved in different activities of project such as information gathering, analyzing it, and documenting business / knowledge transfers.
Discovered root causes of problems and identified appropriate solutions.
Performing Call back with client to validate Standard Settlement Instructions.
Worked on Application such as GBS, FISS, Devon, SUMMIT, Murex, Bloomberg, Augeo, CP Trader, Global 1, Memphis, Counterparty Viewer, BARXFXTS, Trident.
Associate Client Servicing
Kotak Securities Ltd
Coimbatore
07.2010 - 01.2012
Equity Dealer; Managed over 50 + client portfolios in various equity investments like cash and derivatives instruments.
Established active communications with customers, confirming full understanding before addressing concerns and delivered services within specific timeframes.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Proved successful working within tight deadlines and fast-paced atmosphere.
Internet Researcher
365 Media Ltd
Coimbatore
06.2007 - 07.2008
Data abstraction & modulation, content update and to provide complex database solutions to publishing houses for improved directory and catalogue management.
Quality Controller
Neurotronix Systems India (P) Ltd
Coimbatore
04.2006 - 05.2007
Assisting Quality related activities such as Production Quality Reporting for Low Tension Switch Gear panels (PCC/MCC Panel Boards).
Education
MBA - Finance
Anna University Coimbatore
Coimbatore
03.2010
Bachelor of Engineering - Electronics & Communications Engineering
Maharaja Engineering College
Coimbatore
04.2005
Skills
Hedge Fund, Derivatives
CISI certified financial market professional
Records Organization and Management
Hiring and Onboarding
Operational Excellence
Performance Monitoring and Evaluation
MCH, Bloomberg, TLM, TLP View, Ariel
Process development and streamlining
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Assisted to create VBA macros for various business requirements
Collaborated with team members in the development of various reportings using Power query
Involved in various analysis of static data in transformations of manual recons to TLP
Resolved product issue through various BUAT testing on TLP and Ariel
Received O-INFINITY AWARD for outstanding performance for Three consecutive years in HCL Achievers League.
Nominated as certified member of Interview Panel
Have completed CISI – IOC certification in SSHCL under the program
Certification
Certified CISI - Chartered Institute for Securities & Investment UK professional
Vice President - Cluster head, MO & BO - Ireland and Irvine at State Street HCL India Services Private LimitedVice President - Cluster head, MO & BO - Ireland and Irvine at State Street HCL India Services Private Limited