Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Open To Work
Hi, I’m

VIJAYA LAKSHMI M

Customer Relationship Manager (Teller) - Assistant Manager
Coimbatore,TN

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Customer Relationship Manager (Teller) Intern, Assistant Manager

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Coimbatore, TN, IN
Open to relocation: Yes

Salary Range

45000/yr - 200000/yr

Important To Me

Work-life balanceCompany CultureFlexible work hoursPersonal development programsTeam Building / Company Retreats

Summary

Seeking a career to utilize my knowledge and personal skills to gain comprehensive understanding of a reputed organization so as to take responsibility and contribute significantly.

Overview

2
years of professional experience
5
years of post-secondary education
2
Languages
1
Certificate

Work History

Axis Bank Ltd
Chennai, TN

Customer Relationship Manager (Teller)
09.2019 - 01.2021

Job overview

  • Assisted with complex transactions using overrides and functions requiring additional authorization levels.
  • Observed, coached and developed bankers in support of reaching performance objectives.
  • Collaborated with bank manager and teller supervisor on scheduling, hiring decisions and monthly audits.
  • Represented bank to community through good customer relations.
  • Provided primary customer support to internal and external customers.
  • Answered constant flow of customer calls with minimal wait times.
  • Performed auditing work in accordance with rigorous auditing standards and principles.
  • Processed quarterly vault and ATM audits with zero error rate.
  • Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
  • Assisted clients with account management, ensuring accurate processing of transactions.
  • Collaborated with team members to streamline workflow and improve service delivery.
  • Analyzed market trends to provide informed investment recommendations.
  • Assisted in portfolio management by monitoring performance and rebalancing assets.
  • Conducted regular audits of existing risk management practices to ensure effectiveness and accuracy.
  • Ensured compliance with security protocols during cash handling and storage.
  • Managed high volumes of cash movement accurately, supporting the ongoing operation of the branch effectively.
  • Coordinated cross-functional teams to ensure alignment on project objectives.
  • Implemented inventory management system, improving stock accuracy and accessibility.
  • Conducted market research to identify new business opportunities and emerging trends.
  • Analyzed sales data to refine strategies and improve overall performance metrics.

Axis Bank Limited
Chennai

Intern, Assistant Manager
07.2019 - 09.2019

Education

Manipal Academy of Higher Education
Bangalore

PGDBS from Banking And Financial Support Services
12.2018 - 08.2019

Kalasalingam University
Virudhunagar

B. Tech from computer science
06.2014 - 05.2018

Skills

Finacle

Strategic and financial planning

Business Development

Bank security expert

Business development expertise

Financial analysis and reporting

Relationship building and management

FHA loan process background

Cash handling expertise

Revenue Generation

Sales professional

Cost control and reduction

Familiar with account coding

Written Communication

Planning and Coordination

Drawer management

Reports and documents

Risk analysis and management

Budgeting and forecasting

Accomplishments

  • Has been a MEMBER of CSR - ABYBP Manipal Academy of banking, Bangalore, Karnataka
  • Has been a Treasurer of Department of Computer Science and Engineering Kalasalingam University, Krishnankoil, Virudhunagar, Tamilnadu
  • Has been a Vice President of KITE ( Kalaslingam institute of Techno Entrepreneur) Kalasalingam University, Krishnankovil, Virudhunagar, Tamilnadu
  • Certificate NISM CERTIFICATE – MUTUAL FUND DISTRIBUTOR – HELD ON 27 APRIL 2019 NISM DEPOSITORY OPERATION CERTIFICATE – HELD ON 25 FEB 2019

Certification

SAP FICO

Timeline

Customer Relationship Manager (Teller)

Axis Bank Ltd
09.2019 - 01.2021

Intern, Assistant Manager

Axis Bank Limited
07.2019 - 09.2019

Manipal Academy of Higher Education

PGDBS from Banking And Financial Support Services
12.2018 - 08.2019

Kalasalingam University

B. Tech from computer science
06.2014 - 05.2018

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VIJAYA LAKSHMI MCustomer Relationship Manager (Teller) - Assistant Manager