Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Vijayalakshmi Sasikumar

Trichy

Summary

Detail-oriented professional recognized for strong time management and conflict resolution abilities. Experience in enhancing workflow efficiency and delivering exceptional customer service, ready to contribute to organizational success.

Overview

4
4
years of professional experience

Work History

Customer Service Associate

Senior
Trichy
04.2022 - 01.2026
  • Collaborated with team members to enhance service delivery and workflow efficiency.
  • Maintained product knowledge to provide accurate information to customers.
  • Assisted customers with returns, exchanges, refunds, and other transactions as needed.
  • Kept work area neat, clean, and well-stocked at all times.
  • Resolved customer inquiries in a timely manner.

Education

BCA -

Cauvery College For Women
Trichy
04-2019

Skills

  • Customer relationship management
  • Workflow efficiency
  • Conflict resolution
  • Problem solving
  • Time management
  • Employee management
  • Quality assurance
  • Teamwork
  • Microsoft office
  • Data entry
  • Communication skills

Languages

English
Advanced (C1)
C1
Tamil
Native
Native

Timeline

Customer Service Associate

Senior
04.2022 - 01.2026

BCA -

Cauvery College For Women
Vijayalakshmi Sasikumar