Vijayalakshmi V

• Offered friendly and efficient service to customers, handled challenging situations with ease.
• Increased customer satisfaction by resolving issues.
• Delivered services to customer locations within specific timeframes.
• Actively listened to customers' requests, confirming full understanding before addressing concerns.

• Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
• Put together realistic budgets based upon costs and fees for successfully operating business.
• Created and monitored promotional approaches to increase sales and profit levels.
• Worked with marketing teams to create print and online advertisements to bring in new customers.

• Attended training courses to build understanding of processes, techniques and industry.
• Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.

Providing quality checks and controls of all the files in the field of Medical Transcription