Summary
Overview
Skills
Certification
Work History
Education
Hi, I’m

Vijayalaxmi Shinde

Technical Account Manager
Pune
Vijayalaxmi Shinde

Summary

Around 7.4 years of experience out of which 5 years in RPA. Strong management and technical expertise in UiPath. Exceptional Client Communication Skills and Proficient in building and maintaining strong client relationships through active listening, clear verbal and written communication, and timely responsiveness. Demonstrated ability to understand client needs, address concerns effectively, and provide exceptional RPA solutions, resulting in high levels of client satisfaction and repeat business. Experienced in end-to-end project delivery starting from concept and requirement gathering, estimation, resource allocation, development to deployment and hyper care. Excellent communication and leadership skills.

Overview

8
years of professional experience
8
Certifications

Skills

UiPath Technologies: UiPath Studio, UiPath Orchestrator, UiPath Robot, UiPath Assistant, UiPath Queues, Action Centre, AI Centre, Document understanding, Test Suite , UiPath APPS , Integration services

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Certification

UiPath Certified Advanced RPA Developer (UiARD)

Work History

InnoWise Global Technology Pvt. Ltd

Tech Lead
10.2018 - Current

Job overview

  • Lead a team of UiPath developers, providing guidance, mentoring, and technical expertise to ensure successful delivery of automation projects
  • Conducted code reviews, performed troubleshooting, and resolved technical issues to maintain the quality and stability of automation solutions
  • Collaborated with cross-functional teams, including business analysts, developers, and testers, to ensure seamless integration of automation projects
  • Provided training and knowledge sharing sessions to promote automation awareness and facilitate user adoption
  • Experience of driving multiple projects simultaneously.

Solution Architect

Job overview

  • Designed and implemented automation solutions using UiPath, following best practices and industry standards
  • Managed UiPath Orchestrator, including installation, configuration, and maintenance, to ensure smooth operations and optimal performance
  • Developed and maintained automation infrastructures, including VMs, databases, and server environments, to support automation initiatives
  • Utilized UiPath Queues to manage and prioritize automation tasks, optimizing efficiency and resource utilization.

Business Analyst

Job overview

  • Conducted process analysis and identified automation opportunities to streamline workflows, reduce manual effort, and improve productivity
  • Collaborated with business stakeholders to understand requirements and translate them into effective automation workflows
  • Gathered business requirements and translated them into technical specifications for UiPath automation projects
  • Created and maintained detailed process documentation, including PDDs/BRDs, process flowcharts, user stories, and functional requirements
  • Evaluated the return on investment (ROI) and potential hours and cost savings associated with business initiatives, including automation projects.

RPA Developer

Job overview

  • Designed, developed, and deployed UiPath automation solutions using UiPath Studio, adhering to best practices and coding standards
  • Created and configured workflows, activities, and variables to automate manual processes and improve efficiency
  • In Automations used RE framework, Orchestrator, Action centre, AI centre, Document understanding and Other UiPath Products
  • Integrated UiPath robots with various systems and applications, including databases, APIs, and web services
  • Stabilized code on PROD environment and deployed and provided Hypercare after deployment
  • Working as a technical lead for multiple accounts
  • Helping developers to create solution and resolving technical challenges
  • Managing team of 10 designers
  • Managing project pipeline, project assignment and deliverables
  • Automated 20+ RPA solutions in Finance and non-Finance domains
  • Vast experience with automation in multiple IT environments like desktop, VM’s, and Enterprise applications like SAP, Oracle, Salesforce, web application, Email automation , OCR for scanned documents etc
  • Worked on vb.net, VBA code for excel automation like creating/updating pivots, VLOOKUPs, or managing a larger amount of data
  • Worked as business Analyst for 10+ projects
  • Responsible for documentation of the process, freezing the scope, checking RPA feasibility, and doing benefit analysis.

Atos Syntel, Syntel

DevOPs technical lead
03.2016 - 09.2018

Job overview

  • Worked on the automation of manual processes in release management, designing high-level models and architecture for automation projects
  • Designed 10+ automation workflows in CA Nolio tool and used them in release operations
  • Also, I used to work on Jenkins and GIT Lab for Creating Jobs for continuous build and deployment, Resolving the issues at the time of deployment
  • I have good knowledge of Docker and AWS.

Education

Savitribai Phule Pune University

Bachelor of Engineering from Information Technology
Vijayalaxmi ShindeTechnical Account Manager