VIJAYALEKSHMI LEKSHMANAN

Working towards building a simple, better and accessible digital banking experience to elevate customer's lives

• Improved solution efficiency by designing and implementing scalable architectures for enterprise clients. Delivered payment optimization solution for more than 6+ channels.
• Facilitated seamless communication between technical teams and non-technical stakeholders by effectively translating complex concepts into understandable terms for all parties involved in projects.
• Provided technical leadership and mentoring for junior team members, fostering a supportive learning environment that promoted skill development and career growth.
• Developed comprehensive documentation for solution design specifications, ensuring clear communication between stakeholders at all stages of project lifecycle.

• Established strong relationships with key stakeholders, fostering collaboration across departments for seamless product development.
• Managed product roadmaps, aligning with company goals and ensuring timely delivery of key features. More than 3 to 4 core processing area delivery completed along with US credit card regulatory compliance demos
• Improved user experience by collaborating closely with design and development teams on UI/UX enhancements.
• Mentored junior Product Managers in effective project management techniques and industry best practices

• Product manager responsible for 'Business case' creation, Road Map and Strategy formulation, 'Partner' evaluation for co-building, Go-to-Market Planning and co-ordination
• Practice leader for 3rd Party payment processor responsible for Pre-sales support, Value added service creations for customer segments, Content creation for Websites, Market flyers, Training etc
• Lead solution architect responsible for Requirement evaluation, Functional stream design, design and delivery of complex 'Core processing as well as Loyalty' solutions for a new Issuing platform
• Delivered End to end execution, End user trainings, Implementation as well as stabilization support for the customers
• Solution Architect and Subject Matter expert solely delivered a 'Multi Criteria Decision Model' for platform evaluation along with interview questionnaire creation with more than 2000+ questions for 'Issuing Product Evaluation' exercise.

• Performed various roles such as Project Lead, Delivery Manager, Onsite Consultant, Subject Matter Expert across multiple customer engagements across geographies
• Key Design engineer responsible for 'Convenience check processing system', 'Closed end loan processing', 'EMV Implementation', 'SEPA Implementation' for leading Issuing processor processing more than 20 customers across 4 time zones in EMEA region
• Responsible for delivering core solutions for fix-bid engagement worth of $15 million, Lead solution designer for projects estimated above 100K manhours for customers in APAC as well as North Americas.

• Hands on developer as well as Technology lead involved in complex project deliveries for Banks in North America Market. End to end delivery across 20+ business critical projects.
• Turn Key project deliveries involving Instant Card Issuance, BNPL, Co-brand Card Issuance, Dual card processing, Multi-scheme processing, ISO Name standard streamlining etc
• Implementation for Conversion, platform migration as well as platform transformation projects across North America as well as Europe markets for leading banks and processors.
• Identified key areas in need of improvement and implemented plans to rectify issues.
• Monitored and managed staff performance to attain target metrics both individually and team unit.