Insightful Information Technology Manager with 15 Years years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
17
17
years of professional experience
4
4
years of post-secondary education
6
6
Certifications
2
2
Languages
Work History
Assistant Manager
RJ Corp Ltd
11.2015 - Current
Maintaining Servers Data & Role and Backup Responsibility with End User's IT & Management related Issue
Support IT Operations at regional offices and project offices
To Install, administrator, maintain, and troubleshoot Windows 2003/2008R2/2012R2, file, print & application servers, providing L2-level support on server issues
Manage virtual Server platform on Hyper-V and VMware ESX/ESXi host using VMware vSphere 5.5 clients
Support for business applications, technical applications, networks, hardware equipment & Print, Backup, AD Server,
Provide Folder & Files Sharing and Access and quota assignment to users and respective departments according to their requirements using FSRM
Responsible for creating network accounts in AD and mail accounts on the exchange server and office365
Reduce breakdowns of IT critical equipment & improve preventive maintenance, timely completion of technology initiatives, and appropriate communication to users on change with the consent of key stakeholders
Taking Regular data backup through Symantec backup exec software and NetBackup utility and restoring the same if required
Asset management - ensure the hardware assets allocation and movements as per company IT assets policies.
Authorized Business Partner, Sr. Server Engineer
Orbit Peripherals Pvt. Ltd, HP
12.2012 - 11.2015
Providing remote support such as Windows, Mac, and Linux support over the phone) Project: - NHPCL FARIDBAD with BSNL Faridabad Project Description: NHPCL (Faridabad Data Center) Length:, Project Team Size and Makeup: 9 Responsibilities: - I was Handling the team and assigned the correct work as per Contract
System Engineer
TEAM Computers Ltd
New Delhi
12.2010 - 12.2012
Providing Technical Training to Engineers
Remote Infrastructure and Datacenter Support
Monitoring, and optimization of Server Resources
Handling server calls in 24x7 and 6H-CTR support
Windows patch updating
Hardware/software/firmware version updates
Configuring network teaming
Troubleshooting Windows-related issues
New Server installation and configuration as per requirement.
Authorized Business Partner, System Engineer
HP, RT Outsourcing Services
New Delhi
03.2010 - 12.2010
Maintenance of Dhcp, antivirus & print server
Domain controller & Backup handling mail Server
Data Backup server and software issues
Responsible for the maintenance of all workstations, Laptops, and Desktop & servers
Networking all types of networking and printing issues Antivirus Issues and also Update Antivirus.
System Engineer
Partner
03.2008 - 03.2010
Providing Support to rectify the problems in the field of hardware as well as software issues faced by the client & responsible for the maintenance of all hp Workstations, Laptops and Desktop, servers, networking & printing issues
I have performed on all the OS installations
I have worked with many reputed clients
Field Executive
01.2006 - 03.2008
Installation and gradation of hardware and software components
Provide technical solutions and troubleshooting services on a need basis
Provide support to remote users
Education
MBA - IT & HR
SWAMI VIVEKANAND SUBHARTI UNIVERSITY
Meeruit
01.2017 - 2020.07
Associate of Arts -
CCS University
Meeruit
06.2006 - 07.2009
High School Diploma -
Janta Inter Collage
Jawer
01.2004 - 12.2004
Skills
Good Knowledge about Network
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Certification
Certified from HP for HPT-25 For Blade Servers & Tape Libraries.