VijayaRamarao Palamani

• Facilitated agile ceremonies, ensuring team alignment and adherence to Scrum principles.
• Coached cross-functional teams on Agile methodologies to enhance collaboration and productivity.
• Implemented process improvements that increased delivery efficiency and reduced cycle times.
• Mentored junior Scrum Masters, fostering their professional development and enhancing team performance.
• As a Senior Release Manager, you are responsible for coordinating and managing the release of software or product updates. Closely interact with development teams, product managers, quality assurance teams, and other key stakeholders to ensure successful and efficient software releases to the cloud. To be effective in this role, you as a Release Manager should possess the skills such as Attention to detail, Risk Management, Change Management among others. In this role you are expected to use Jira and hence an advance knowledge on Jira software is ideal for this role.

RESPONSIBILITIES

● Plan, coordinate, and execute releases for a multi-tenant Platform as a Service (SaaS) product across cloud and on-premises environments.

● Continuous improvement to streamline release management processes, policies, and standards and identify automation opportunities.

● Create and maintain release schedules for bi-weekly patch releases and quarterly major releases.

● Develop deployment instructions for upgrades across versions and collaborate with the DevOps team.

● Conduct risk assessments and mitigate potential disruptions during release cycles.

● Coordinate release readiness activities, including testing and validation.

● Manage release documentation, including release notes and deployment guides.

● Oversee smooth deployment of software updates across deployment models.

● Monitor release progress and address issues and dependencies.

● Communicate release status and potential impact to stakeholders.

● Conduct retrospective soon after a release and draft action items to address improvement areas and track them to closure.

Client : CitiCorp Services India Pvt Ltd

Scrum Master Responsibilities:

• Facilitation & Coaching: Led Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives, increasing team Impediment Removal: Proactively identified and removed roadblocks (technical, organizational, or interpersonal) hindering team progress, reducing sprint interruptions.
• Agile Mentorship: Coached Developers and Product Owners on Agile principles, fostering a self-organizing team culture.
• Product Backlog Support: Partnered with the Product Owner to refine backlog items, ensuring clarity, value-driven prioritization, and alignment with business goals.
• Process Improvement: Implemented continuous improvement strategies, resulting in faster delivery times and improved quality.
• Shielding Team: Shielded the team from external distractions and scope creep during sprints.
• Metrics & Reporting: Monitored sprint progress using tools like Jira, visualizing bottlenecks through burndown charts to keep stakeholders informed.

Change Manager:

Primarily responsible for the overall quality of the Change Management process. Mainly coordinator within this process and is the focal point regarding changes for both the customer and the IT organization.

Accepts, prioritizes, and categorizes change requests.

Rejects outright any change request that is completely out of scope or out of policy for change management.

Chairs the Change Advisory Board (CAB) and Emergency Change Advisory Board (ECAB) meetings.

Ensures that all preparations have been made for a CAB meeting, including creation of agenda, circulation of change requests to be considered and inviting of participants.

Has the ability to review all planned changes.

Obtains authorization for submitted change requests from the Technical and change Authority.

Ensure post review of exception changes to evaluate if the change addressed a real or a perceived exception condition.

Utilizes the Change Management reporting system to monitor and track changes.

Keeps track of end-user downtime or other dependencies for change requests.

Identify if any scheduling conflicts and suggest actions accordingly..

Identifies change Requests that have not been acted upon in a timely manner and takes appropriate action.

Ensures the changes are communicated in a timely and adequate manner.

Basic ServiceNow knowledge.

Creates Change Management related reports in ServiceNow as required.

Manages the Change Management related PI/KPI s.

Conducts process trainings if needed.

Reviews Failed/unsuccessful changes.

Release Manager:

Responsible for managing the complete software delivery lifecycle follows up on all- stages from the planning phase to the deployment phase through the development and testing phases.

Communicate release details and schedules to the Business as required.
Forward plan the release windows and build the IT Release Calendar by working closely with different users and maintain a Release Calendar.
Carrying out post implementation reviews (PIR).
Attending regular Change Management Boards whenever required and conduct Change Assurance
Board meetings internally to decide Go-No Go of changes.
Managing escalations to support the Release process.
Identify and mitigate risks that can affect release scope, quality, and schedule.
Manage dependencies and co-ordinate releases across the different domains and various stakeholders.
Ensuring Release work conforms to quality standards.
Carrying out quality checks and risk assessments on the individual components of a release like SDLC (Software Development Lifecycle) release control closures, change Implementation and verification task closures.
Plan the release windows and cycles on organization level, across multiple business units.
Manage risks and resolves issues that affect release scope, schedule, and quality.
Conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews.
Monitor and report progress along the way.
Work with Release Coordinators to understand impact of branches and code merges.
Continually work towards making improvements in the release process and tooling
Maintain a release repository and manage key information such as build and release procedures, dependencies, and notification lists.
In addition to managing all releases this individual may also need to lead specific key projects.

PMO Analyst :

Responsible for tracking the PTS(Project Tracking System) Resource time entry in multiple projects.

Monitor and report publisher for the Iterative/Agile, Major/Minor/Work Orders Releases Artifacts based on the starts and end dates.

Tracking the CAP/BCM's for multiple projects and publish the report week prior to all project managers.

Creating the Iterative ID's/Release Sprint ID's/Work Orders ID's based on projects manager requirement.

Client : CitiCorp Services India Pvt Ltd

Change Coordinator and Application L3 Support:

Responsibilities for this position include but are not limited to the following:

• Enforce change compliance, working closely with technical and business teams in order to ensure changes are fully documented and approved prior to implementation
• Review all implemented change and/or release units to ensure they have met their objectives, both IT and business
• Create, manage, and coordinate the execution of Change Requests through Change Management process and the Change Advisory Board (CAB) meetings
• Participate in CAB meetings and represent changes to the board for approval
• Apply Change/Release/Problem Management best practices to drive continuous improvement and quality for Real Page Change Team.
• Meet with key members of the IT staff including Operations and Management, Product Development, and Product Support to aid in change and problem analysis.
• Restarting the application Dev/UAT servers.
• Trouble shooting Weblogic and Application deployment issues.
• Performed building and deployment of EAR, WAR, JAR files on all environments in Weblogic Application Server.
• Involved in the deployment of the application.
• Monitoring and tuning weblogic application servers for performance.
• Work on ‘SSL’ certificates configuration.
• Performance and tuning of weblogic server with respect to heap, Threads and connection pools.