VIJAY MAANAAV S
Trichy
Summary
Dynamic Health Operations Associate with a proven track record at Accenture, excelling in claim quality auditing and healthcare operations. Skilled in SQL and quality control, I effectively enhanced project outputs while fostering team collaboration. My self-motivation and strategic mindset drove successful initiatives, ensuring high standards in member enrollment processes.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Health Operations Associate
Accenture
Chennai
06.2020 - 04.2025
- I worked as a Senior Process Associate at Accenture in Chennai.
- Job Role – U.S. Healthcare.
- Job Description – Claims Quality Auditor.
- Pricing claims for visiting members (Kaiser Permanente Project).
- The last project is with the KPMC team (Member Enrollment Process), as my role is 'Health Operations Associate.'
- Oversaw quality control processes, maintaining high standards for project outputs and deliverables.
- Trained and mentored new associates on operational procedures and tools.
- Participated in team meetings focused on identifying opportunities for process optimization.
Manager
Gnanam Enterprises
Neyveli
12.2017 - 01.2019
- Worked as a manager at Gnanam Enterprises in Neyveli, with an experience certificate.
- Developed and implemented comprehensive marketing strategies to increase brand awareness and achieve sales targets.
Tele caller
FIRST SOURCE Vodafone
Trichy
08.2013 - 01.2015
- Worked as a telecaller at Firstsource Vodafone in Trichy, with two years of experience.
- Successfully handled customer complaints in a calm and appropriate manner, offering smart solutions to maintain customer satisfaction.
- Managed high volume of customer calls, efficiently handling inquiries and resolving issues to uphold customer satisfaction.
Education
BACHELOR OF COMMERCE -
Bharathidhasan University
Trichy01.2013
HIGHER SECONDARY - Matriculation
Jawahar higher secondary school
Neyveli01.2007
SSLC - Matriculation
Jawahar higher secondary school
Neyveli01.2005
Skills
- Power BI
- SQL (Oracle)
- Python
- Tapestry
- CMS Pricer
- Web Strat
- SharePoint
- Toolkit
- Claim processing
- Self motivation
- Healthcare operations
- Quality control
Personal Information
- Date of birth: 03/31/90
- Nationality: Indian
- Religion: Hindu
Disclaimer
I hereby declare that the above-mentioned information is true to the best of my knowledge and belief
Interests
I have been an active participant in various quiz programs, games, and social activities at the school and college levels
Custom Section
- Basic knowledge of MS Office 2005
- DCT diploma in computer technology, 2006
- Tally ERP 9, 2012
- DTP Diploma in Technology Photoshop, 2012
Hobbies and Interests
- Spending time with my pets
- Gardening
Certification
- Data analytics certificate (2025)
Accomplishments
- Encore Award for Achieving Daily Targets
Timeline
Health Operations Associate
Accenture
06.2020 - 04.2025
Manager
Gnanam Enterprises
12.2017 - 01.2019
Tele caller
FIRST SOURCE Vodafone
08.2013 - 01.2015
BACHELOR OF COMMERCE -
Bharathidhasan University
HIGHER SECONDARY - Matriculation
Jawahar higher secondary school
SSLC - Matriculation
Jawahar higher secondary school
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