VIJENDRA SINGH BUTOLA
VPO Karbari Grant, Shimla Road, Dehradun
Summary
An ambitious and results-driven individual with strong business development experience. Possess strong leadership skills along with the ability to deal creatively and practically to provide solutions to the financial requirements/needs of businesses and individuals and interact effectively with colleagues and clients.To aim towards the higher growth and better prospects for the organization through my competency, hard work, dedication and to face all sorts of challenges in all fields with positive view point to achieve the ultimate success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Trade Desk Manager
IDFC First Bank Ltd.
Dehradun
06.2022 - Current
- Handling all trade related customers.
- Resolve customer queries regarding trade products and provide guidance on trade scenarios.
- Handling Import export clients and FOREX, Foreign inward and outward remittances.
- Responsible to maintain a high level of client satisfaction for the customers
- Service existing clients and also explore and develop new profitable business opportunities /relationships for the bank
- Receive requests from customers for processing the particular transactions and ensure that the request is processed by monitoring end to end
- Interact with various departments in the bank for meeting the requirements of the customer
- Coordinate between the centralized processing centers and the customer
- Scrutinize the documents received from the customers.
- Regular meeting with customers to know the requirements and needs related to their business.
- Manage relationship with the existing as well as the new clients.
- Proper documentation of the accounts as per the RBI norms, and as per the compliance and audit of the bank.
- Maintain accurate transaction records, reconcile accounts and report risks to the compliance or operational risk functions.
- Migrate customers to alternate channels of banking, like corporate internet banking, Trade online, etc.
- Maintained compliance with regulatory requirements by staying current on industry rules and guidelines.
- Worked closely with sales teams to identify new revenue opportunities through innovative trading products or services.
- Provided exceptional customer service to clients, addressing inquiries promptly and accurately.
- Led process improvement initiatives within the trade desk department, resulting in greater efficiencies across workflows.
- Complied with established internal controls and policies.
- Ensuring each of the mapped branches meets it's Tfx income targets.
- Ensuring each managed portfolio in the mapped branches becomes active on Tfx products.
Account Manager (DMII)
ICICI Bank Ltd.
Dehradun
12.2018 - 05.2022
- Handling all trade related customers.
- Handling Import export clients and FOREX, Foreign inward and outward remittances.
- Responsible to maintain a high level of client satisfaction for the customers
- Service existing clients and also explore and develop new profitable business opportunities /relationships for the bank
- Receive requests from customers for processing the particular transactions and ensure that the request is processed by monitoring end to end
- Interact with various departments in the bank for meeting the requirements of the customer
- Coordinate between the centralized processing centers and the customer
- Scrutinize the documents received from the customers.
- Regular meeting with customers to know the requirements and needs related to their business.
- Manage relationship with the existing as well as the new clients.
- Proper documentation of the accounts as per the RBI norms, and as per the compliance and audit of the bank.
- Migrate customers to alternate channels of banking, like corporate internet banking, Trade online, etc.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
- Achieved recognition for outstanding client service, contributing to team's reputation for excellence.
- Built relationships with customers and community to promote long term business growth.
Senior Officer - Accounts
India Infoline Finance Ltd.
Dehradun
07.2015 - 11.2018
- Managed multiple operational activities, including gold loan processing, money transfers, investment management, and insurance services.
- Assisted in reviewing credit documents and evaluating security deposits for loan disbursement. Supported the organization and safekeeping of collateral assets.
- Assisted in cash handling and management of cash in transit. Verified purity of gold and assessed gold valuation based on loan amounts.
- Oversaw verification of gold packets and cash, ensuring safe vault operations adhered to dual custody protocols.
- Reviewed and verified customer KYC documentation for compliance.
- Oversaw maintenance of all files and registers, ensuring compliance with authorization protocols.
- Conducted thorough checks and verifications of branch safety and security protocols.
- Oversaw accounting functions for branch operations, including bank reconciliation processes.
- Spearheaded brand positioning strategies and business development initiatives to drive revenue growth.
Accounts assistant
Muthoot Finance Ltd.
Dehradun
03.2013 - 04.2015
Accountant
I-Technologist(Education Institute)
Haldwani
06.2011 - 02.2013
Accountant
S.K.Dhiman (Tax Consultant)
Mohali
12.2010 - 05.2011
Accountant
Adonis Medical Systems Pvt. Ltd.
Mohali(Chandigarh)
12.2008 - 11.2010
Assit. Accounts
Kamboj Mahip & Associates (Chartered Accountants)
Chandigarh
12.2007 - 11.2008
Education
B.COM - undefined
D.A.V. P.G. College
Dehradun01-2007
10+2 - undefined
Hiltons School
Dehradun01-2004
X Pass - undefined
Hiltons school
Dehradun01-2002
Skills
Knowledge and understanding of products
Communication skills
Ability to manage relationship with the clients
Strong attention to detail for document verification
Strong analytical and risk assessment skills
Certification
Certified in Foreign Exchange Operations from Indian Institute of Banking & Finance in Nov, 2022
LANGUAGES KNOWN
English & Hindi
INTERESTS
Reading books, listening music, updating knowledge in my profession.
COMPUTER LITERACY
- Worked on CBS(Core Banking Solution), Finacle, CRM, Omniflow, NTS.
- One year computer course (DOEACC ‘O’ Level) from DOON INFOTECH LTD. Raipur road Dehradun.
- One month corporate training course on Vidya, MS-Access from APTECH Corporate Training.
- Accounting Software - Visual CatPro.
STRENGTHS
- Hard working, honest and punctual.
- Handle the pressure well.
- Positive Attitude.
- Strong determination.
Personal Details
Father's Name : Late Shri Madan Singh Butola
Mother's Name : Smt. Suchita Butola
Date of Birth : 1st July 1987
Nationality : Indian
Marital Status : Married
Timeline
Trade Desk Manager
IDFC First Bank Ltd.
06.2022 - Current
Account Manager (DMII)
ICICI Bank Ltd.
12.2018 - 05.2022
Senior Officer - Accounts
India Infoline Finance Ltd.
07.2015 - 11.2018
Accounts assistant
Muthoot Finance Ltd.
03.2013 - 04.2015
Accountant
I-Technologist(Education Institute)
06.2011 - 02.2013
Accountant
S.K.Dhiman (Tax Consultant)
12.2010 - 05.2011
Accountant
Adonis Medical Systems Pvt. Ltd.
12.2008 - 11.2010
Assit. Accounts
Kamboj Mahip & Associates (Chartered Accountants)
12.2007 - 11.2008
B.COM - undefined
D.A.V. P.G. College
10+2 - undefined
Hiltons School
X Pass - undefined
Hiltons school