VIJESH KUMAR J
ASSISTANT STORE MANAGER
TRIVANDRUM
Summary
Dynamic retail professional with a proven track record at Paver ENGLAND PVT LTD, driving sales growth through effective stock management and exceptional customer relations. Skilled in team leadership and fostering a positive work environment, I excel in enhancing customer satisfaction and optimizing store organization to achieve business objectives.
Overview
8
8
years of professional experience
1
1
Certification
4
4
Languages
Work History
Assistant Store Manager
Paver ENGLAND PVT LTD
08.2023 - 05.2025
- Delivered consistent sales growth by identifying opportunities for promotions and cross-selling products to customers.
- Rotated merchandise and displays to feature new products and promotions.
- Interacted well with customers to build connections and nurture relationships.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Assistant Manager
Bipha Drug Laboratories
08.2022 - 06.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Coordinated with vendors to ensure timely delivery of products and resolve any supply chain issues.
Retail Sales Supervisor
Style Plus
09.2017 - 07.2022
- Oversaw daily operations of the sales floor, delegating tasks appropriately to ensure smooth functioning at all times.
- Managed inventory levels effectively, ensuring optimal product availability while minimizing overstock issues.
- Resolved escalated customer issues swiftly, maintaining strong relationships with loyal customers while preserving company reputation.
- Increased sales by offering advice on purchases and promoting additional products.
Education
Bachelor of Arts - Sociology
CO-OPERATIVE COLLEAGE
Nedumangad 04.2001 -
DIPLOMA IN CUMPUTER APPLICATION -
V CARE TECHNICAL INSTITUTE
Trivandrum 04.2001 -
L.M.S HIGHER SECONDARY SCHOOL
VATTAPPARA05-2014
Skills
Stock management
Store organization
Customer relations
Customer service
Team management
Staff management
Sales growth
Team building and leadership
Customer service management
Certification
CERTIFICATE OF PARTICIPATION IN CITIZEN WATCH SALES TRAINING PROGRAM
Timeline
CERTIFICATE OF PARTICIPATION IN CITIZEN WATCH SALES TRAINING PROGRAM
08-2025
Assistant Store Manager
Paver ENGLAND PVT LTD
08.2023 - 05.2025
Assistant Manager
Bipha Drug Laboratories
08.2022 - 06.2023
Retail Sales Supervisor
Style Plus
09.2017 - 07.2022
Bachelor of Arts - Sociology
CO-OPERATIVE COLLEAGE
04.2001 -
DIPLOMA IN CUMPUTER APPLICATION -
V CARE TECHNICAL INSTITUTE
04.2001 -
L.M.S HIGHER SECONDARY SCHOOL