Summary
Overview
Work History
Education
Skills
Certification
Achievements And Extra Curricular
Personal Information
Disclaimer
Timeline
Generic
VIJETA SINGH

VIJETA SINGH

Manager level
Agra

Summary

To work in a challenging environment that builds up confidence and invokes my creativity to utilize the best of my abilities and

also managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Results-driven professional in sales management, known for high productivity and efficient task completion. Skilled in strategic planning, customer relationship management, and team leadership.

Overview

10
10
years of professional experience
2018
2018
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Banquet Sales Executive

Hotel Clarks Shiraz
08.2023 - Current
  • Directed and coordinated products, services and sales activities
  • Monitored budgeting and forecasting activities for banquet sales operations
  • Resolved customer complaints regarding sales and service
  • Assisted customers in selecting appropriate venues based on their individual requirements such as size or capacity of space needed
  • Communicated with vendors to coordinate event details
  • Provided guidance on service standards during events ensuring that customer expectations were met or exceeded
  • Worked effectively in team environments to make the workplace more productive
  • Identified needs of customers promptly and efficiently
  • Achieved cost-savings by developing functional solutions to problems

HR Manager

Upadhyay Hospital
02.2022 - 04.2023
  • Recruited new employees and built relationships, driving visibility.
  • Managed performance reviews, disciplinary actions and salary negotiations
  • Developed and implemented HR strategies to improve employee engagement and retention
  • Advised leadership on vacation and sick time, benefits, job services and employment discrepancies
  • Developed processes for onboarding new hires into the organization's culture
  • Scheduled meetings with employees to address concerns and grievances

Quality Analyst

I-energizer
05.2018 - 03.2019
  • Created and maintained database of common and known testing defects
  • Conducted root cause analysis to investigate the source of problems in production process
  • Maintained quality assurance procedure documentation
  • Reviewed and analyzed customer feedback to identify areas of improvement in product quality
  • Created and optimized automated testing tools for repetitive tasks
  • Completed unit and regression tests on software and individual modules
  • Wrote and updated manual test cases for team use, maintaining optimal organization for maximum productivity
  • Trained personnel on proper use of tools, equipment, materials, and software used for quality assurance purposes

Senior HR Executive

Vachi Software Solution Pvt ltd
07.2017 - 04.2018
  • Managed employee relations issues such as grievances, disciplinary matters, attendance management and conflict resolution
  • Prepared presentations to company executives regarding employee performance and retention trends
  • Organized training sessions to enhance employees' skill set and knowledge base
  • Attended conferences, workshops and special events to recruit qualified candidates for company
  • Assisted in employee recruitment, hiring and interview processes

Teacher and Counsellor

Mount Literia Zee School
04.2015 - 05.2016
  • Planned and implemented lessons using various teaching strategies to meet diverse student needs
  • Enforced school rules and regulations in order to maintain an appropriate learning environment for all students
  • Tested students' comprehension of subject matter through quizzes, tests and projects
  • Built and strengthened positive relationships with students, parents and teaching staff
  • Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study
  • Participated in professional development workshops related to teaching methods or curriculum changes
  • Developed and implemented lesson plans based on curriculum objectives

Education

MBA - Master in Business Admistration, HR & Marketing

Dr.Abdul Kalam Technical University

B.TECH - Computer Science & Engineering

Uttar Pradesh Technical University

Higher Secondary - Physics, Chemistry and Mathematics

Dharam Amar Deep Inter College
Agra, UP

Secondary School - undefined

St George's College

Skills

HTML

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Certification

Certified in Cyber Security

Achievements And Extra Curricular

  • Participated in college and school level cultural activities and received applauds
  • Event organizer in all school and college annual day functions and other technical events
  • Participated in Extempore and Debates at school and college level
  • Active participation in programs held at Hindustan College of Science & Technology, Farah, Mathura

Personal Information

  • Husband's Name: Mr. Karan Kumar
  • Date of Birth: 05/25/90
  • Marital Status: Married

Disclaimer

I solemnly declared that all the content of this resume is true to the best of my knowledge.

Timeline

Banquet Sales Executive

Hotel Clarks Shiraz
08.2023 - Current

HR Manager

Upadhyay Hospital
02.2022 - 04.2023

Quality Analyst

I-energizer
05.2018 - 03.2019

Senior HR Executive

Vachi Software Solution Pvt ltd
07.2017 - 04.2018

Teacher and Counsellor

Mount Literia Zee School
04.2015 - 05.2016

B.TECH - Computer Science & Engineering

Uttar Pradesh Technical University

Higher Secondary - Physics, Chemistry and Mathematics

Dharam Amar Deep Inter College

Secondary School - undefined

St George's College

MBA - Master in Business Admistration, HR & Marketing

Dr.Abdul Kalam Technical University

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VIJETA SINGHManager level