Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vijeth L

Bengaluru

Summary

An experienced senior business analyst with a solid foundation in business processes and implementation. Experience working in the fields of Business Solutions, Automation, Digitization, Stakeholder Management, Process Re-Engineering, Management Consulting, and Idea Implementation. Competent in SQL, Jira, SAS, Azure DevOps, and .NET frameworks. Significant contributions to previous roles include streamlining processes, and optimizing overall business performance. Consistently deliver projects on time and within budget while working effectively with stakeholders at all levels of the organization.

Overview

10
10
years of professional experience

Work History

Senior Business Analyst

CSG International
Bengaluru
01.2022 - Current
  • Helping the business teams and customers to move from Atlassian products like Jira, Confluence to modern dev services such as Azure DevOps
  • Understood the stakeholder’s requirements and prepared a formal business requirement specification, functional specifications, creating wireframes using Figma and communicates between business and development team
  • Collaboration with product owners for creating a backlog and assigning tasks among the tech experts.
  • Led a team of 2 BAs to enhance their skills, helping them to understand the process and key concepts of Azure DevOps
  • Oversaw conducting enablement sessions, setting up the agile process, configuring Kanban & Scrum boards, creating a layout, auditing the fields and train the customers on Azure DevOps and provide continuous support whenever customers/stakeholders required
  • Creating a customized and interactive data visualization dashboard for customers by linking Azure DevOps and MS SQL server using Power BI
  • Working closely with the Delivery process team and internal stakeholders across the globe to understand the current Jira processes for three different instances (Brisbane, Cape Town & Omaha)
  • Identified, recommended, and developed a methods and metrics for stakeholder’s business process and suggested possible technology solutions

Delivery Excellence Analyst

Accenture India Pvt Ltd
Bengaluru
01.2019 - 01.2022

Vecto 2.0 for India and Manila, Mobility.

  • Understood the stakeholder’s requirements and prepared a formal business requirement specification, functional specifications, wireframes, and communicated between the business and development teams
  • Evaluate risks related to requirements implementation, testing processes, and project communications. Completed an in-depth analysis of business processes, and increased revenue by 10% in 2020
  • Collaboration with product owners for creating a backlog and assigning tasks among the tech experts
  • Identified the technology to be used for building the application, and implemented the structured change management process wherever required

FLO for Workplace

  • A detailed end-to-end process study with the objective of simplifying the process and reducing cycle time without impacting quality, compliance, and risk parameters
  • Analyze user needs and software requirements to determine the feasibility of design within cost constraints
  • Identified, recommended, and developed methods and metrics for stakeholders' business processes, and suggested possible technology solutions
  • Digitize the process by assigning the tech experts and save more than 1 FTE savings for the stakeholders

Extron for statutory compliance.

  • A detailed process study with stakeholders identified the problem statement
  • Collaboration with the clients is responsible for the collection, gap analysis, wireframes, and documentation of stakeholders' needs and requirements
  • Participated in short-term planning and DT workshop sessions with stakeholders to improve a business process
  • Provided the technological solution using .NET with the Selenium tool by assigning tasks to tech experts

Software Engineer

Synergy Management and Consulting (Synfinity Management consultants Pvt Ltd)
Bengaluru
12.2015 - 01.2022

STP of Claims to Employee Benefits (EB) development.

  • Developed a tool that will automatically move data entered by customers on the front end (HCP, Customer Portal, corporate site, online claim submission, etc.) directly to the EB system using .NET technology. The tool will serve only outpatient claims for general practitioners (GPs) for health products in the EB system
  • Cleansing the huge claim file with the proper format using SAS EG 7.1. This includes converting the diagnosis code from ICD-9 code to ICD-10. Reorganize diagnosis codes and surgery codes, as per the requirements
  • Developed dashboards using Tableau so that users can see all the claims-related information in one place. This information will change on a quarterly basis

Intern

Schneider Electric India Pvt Ltd
Bengaluru
06.2015 - 12.2015
  • The project's main goal is to create an AR mobile application. Android Studio was used to create an Android application. The application's purpose is to track 2D images and overlay them with appropriate augmentation content. The Metaio SDK is used to implement the augmentation
  • The Metaio SDK's interfaces are used in the application to switch between different augmentation contents

Education

Bachelor of Engineering - Computer Science Engineering

PES Institute of Technology And Management
07-2015

Skills

  • Business analysis
  • Gap Analysis
  • Requirements gathering
  • Stakeholder management
  • Agile methodologies
  • Wireframing tools
  • Software development lifecycle
  • Problem-solving
  • Training and mentoring
  • Business process improvement
  • NET frameworks
  • Azure DevOps
  • SQL
  • Power Platform
  • SAS (Statistical Analysis System)
  • Jira
  • Confluence
  • Documentation

Languages

Kannada
First Language
English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1

Timeline

Senior Business Analyst

CSG International
01.2022 - Current

Delivery Excellence Analyst

Accenture India Pvt Ltd
01.2019 - 01.2022

Software Engineer

Synergy Management and Consulting (Synfinity Management consultants Pvt Ltd)
12.2015 - 01.2022

Intern

Schneider Electric India Pvt Ltd
06.2015 - 12.2015

Bachelor of Engineering - Computer Science Engineering

PES Institute of Technology And Management
Vijeth L