Vijoy K I

Front End Tool (FET) is a web based intranet solution provided to the Branch staff of the Pacific countries to help the Customers apply for a loan application. Objective of the solution is to enable Front Line officers in Branch to be able to initiate the Loan application for the customer and facilitate the Credit assessment officers to be able to analyse the application and make decision based on information captured and supporting documents.

Considering the competition in the market where more than one bank are offering the the same loan product with similar pricing , this solution helps in catering to the need to improve efficiency in the speed and quality of ANZ’s end to end response to customers to maintain a competitive edge over other banks. This project is built using React JS as the front end and Java Spring for the back end API code with SQL server being the database repository.

My role in this project :

• Leading the Team on Requirement analysis, High level and low level designs, Code deployments, Test and Production support.
• Developed an important feature of the project using Java Spring Batch technology to create an automated daily batch Job that pulls Customer data from upstream system.
• Established strong working relationships with clients through effective communication skills, fostering trust and collaboration.
• Developed positive working relationships with stakeholders to effectively coordinate work activities.
• Involved in day to day to reporting to stake holders regarding the progress and work stack
• Presented technical findings to stakeholders, ensuring clear understanding of project status and goals.
• Developed cost estimates and project specifications for proposals.
• Leading the Application support via the ITIL processes like Incident and Problem management
• Facilitated knowledge sharing sessions on latest engineering trends, fostering culture of continuous learning among team members.
• Supported junior engineers through mentorship, offering guidance on complex problem-solving and technical skills development.
• Leading the complete Environment support of the Project with dedicated non-production lanes for SIT and UAT testing.
• Led the team to successfully complete projects on time and within budget.
• Conducted technical evaluations of technical designs and test results.
• Conducted Sprint planning and prepared Sprints to track the tasks allocated as per Agile methodology.
• Leading the Production Application support since 2021 successfully.

• CapMan is a capability management tool which BT uses to manage its capability to provide network and solutions to its client and prospects world wide
• Its being used by its planners or manager from all over the world to create and manage customer contracts and networks
• The whole application is divided into 9 different applications
• Worked as a Tech lead in this project
• Take lead in the transition plan and plan out the day to day activities for the same
• Mentor the new team for the new technologies and tools used in the application
• Application development and support

• WFMT is a Workflow Management Tool used by British Telecom (BT)
• WFMT is Network Engineering Workflow and Engineering Project Orchestration tool that will manage various plan and build activities within BT Openreach
• WFMT UI component is mainly used for interaction with iProcess (display work queues, work items and case working), project search, job-pack interaction and NIMS Page flow interaction
• This project is built on a 3 tier architecture
• The technology used for GUI is JSP/JSF
• The middleware contains the business logic built using TIBCO BW and TIBCO Iprocess with the back-end processing is done in an Oracle 10g database
• Managing the Development which includes requirement analysis, resource allocation, development, code reviews, estimates and Delivery
• Leading development activities for WFMT Openreach team based on AGILE SCRUM methodology
• Advises in the requirements, development and support of the application
• Leading the Scrum calls as a SCRUM manager for daily development activities
• Solve technical issues in development and ensure best coding practices are followed
• Develop solutions by quickly grasping new technologies used in the project and gather proficiency for the same
• Sets standards for J2EE programming tools and techniques in WFMT support tool, advises on their application and ensures compliance
• Build technical capabilities within the group to meet project demands
• Coordinating with Customer to understand business requirements
• Actively follow Agile / Scrum Methodology in the project and also responsible as Scrum Master
• Participate in internal code review process
• Leading the team to deliver the solutions to Business stories within time with almost 100% RFT
• Provides support for E2E environments and LIVE for any development issues
• Taking ownership in the Release management activities
• Managing staffing and resource estimation/utilization at the engagement level
• Planned and executed initiatives to improve communication between project teams
• Interacted with Customers by visiting on shore and from off shore
• Identify training needs and conduct trainings
• Performance management of employees within the project
• Conducting discussions within the team and providing them a platform to improve their performance and enhance their skills

• InfraDesk is an On Demand Service Desk application delivered as a service over the web based on InteQ’s unique ITIL process automation approach
• As IT Service Management solution providers for over 15 years, we observed unnecessary costly upgrades, maintenance fees and additional resources being required to program and administer on-premise service desk solutions
• In turn, we created an on demand service desk that is a more cost effective way to solve these problems without compromising the quality that is essential to maintain the highest customer service levels
• I was involved mostly in the development of new features and maintenance of this product for existing customers

• A web based software tool, which will be sending notification to user based on their personalization of channel settings
• Goal of the project is to develop software for providing notification across different communication channels
• Scope of the project is developing InstaAlert software with following features such as Event and Timer based notification, Personalization of settings by the user, Channel Manager, Adaptor Manager, Maintaining Users, Viewing messages
• My responsibility in this project includes: Development of the web component using Struts and Open Laszlo open source framework