Summary
Overview
Work History
Education
Skills
Traveling , listening music,
Timeline
Generic
Vikas

Vikas

Process Specialist
Bangalore,Karnataka

Summary

Dynamic individual with hands-on experience in Order Management and Process Analysis for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

5
5
years of professional experience
4
4
Languages

Work History

Process Specialist

Infosys
, karnataka
02.2024 - Current

● Maintain and update software licensing records in the company database, and ensure compliance with licensing agreements and company policies.

● Handling a large volume of enrollment applications, system, server, and data entry tasks. If necessary, creation of enrollment and post-enrollment information according to customer requirements.

● Monitor and track software licenses to prevent overuse or underuse, and assist in auditing software licenses and usage.

● Accurately enter and update enrollment data into the company system by following work instructions provided by the company.

● Generate reports on software license usage and compliance for management review, and assist in the preparation of documentation for audits.

● Assist in monitoring license expiration dates and ensure timely renewals, keeping track of software usage, and ensuring it aligns with the licensing agreements.

OPERATION ASSOCIATE

Think and Learn Pvt. Ltd.
04.2021 - 08.2023

• Worked as Operation Associate in Order Management Supply Chain Logistics at Byju's.


• Proficient in Order Management System (OMS) and Warehouse Management System (WMS), ensuring smooth operations and efficient workflow management.


• Skilled in Excel, Tableau, and Salesforce for data analysis and reporting, adept at creating effective reports and dashboards to drive informed decision-making.


• Experienced in extracting data from various sources including Excel and OMS, facilitating accurate analysis and insights generation.


• Well-versed in 5's Methodology, adept at implementing strategies to enhance efficiency and productivity within the supply chain operations.


• Capable of checking order and inventory status in OMS and WMS, ensuring accurate tracking and timely fulfillment of customer orders.


• Experienced in shipping products to customers and managing order fulfillment processes, ensuring seamless delivery and customer satisfaction.


• Proficient in Testing and monitoring new production features, ensuring team members achieve daily targets and business requirements, and handling high-volume production during peak seasons while maintaining efficiency.

HR Assistant

Narayana Hrudayalaya Hospital
10.2019 - 01.2021
  • Documented human resources records and maintained confidentiality of sensitive personal information.
  • Maintained office supplies, distributed mail and processed invoices for payment.
  • Reviewed and screened applicant resumes to identify qualified candidates.
  • Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
  • Participated in job fairs to recruit new talent.
  • Tracked various statistics and kept detailed records to support human resources department.
  • Aided staff with employee performance review paperwork and documentation.
  • Monitored employee attendance and performance to verify punctuality and absences, addressing issues in accordance with company policies and procedures.

Education

BCA - BCA

IZEE College of Institutions
ELECTRONIC CITY, BENGALURU
05.2001 -

PUC - PCMC

Spurthy PU College
Marsur Gate, Anekal
05.2001 -

SSLC -

St. Mary's English High School
Hebbagodi,Bangalore
05.2001 -

Skills

C, C,HTML, MYSQL,Java,MS Excel,Outlook

Traveling , listening music,

love to travel to new places, repairing old electronics or things

Timeline

Process Specialist

Infosys
02.2024 - Current

OPERATION ASSOCIATE

Think and Learn Pvt. Ltd.
04.2021 - 08.2023

HR Assistant

Narayana Hrudayalaya Hospital
10.2019 - 01.2021

BCA - BCA

IZEE College of Institutions
05.2001 -

PUC - PCMC

Spurthy PU College
05.2001 -

SSLC -

St. Mary's English High School
05.2001 -
Vikas Process Specialist