Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

VIKAS GUPTA

Chhatarpur

Summary

Dynamic professional with proven expertise in enhancing customer engagement and team performance. Skilled in developing training programs that drive service quality and efficiency. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

8
8
years of professional experience

Work History

VLE -CSC E GOVERNANCE SERVICES IND LTD

VLE
CHHATARPUR
01.2018 - Current
  • Led team initiatives to enhance customer experience and engagement strategies.
  • Developed training programs for staff to improve service quality and efficiency.

Education

PGDCA - Computer And Information Systems Security

MAKHAN LAL CHATURVEDI UNIVERSITY BHOPAL
BHOPAL
07-2021

M.A POLITICAL SCIENCE -

MAHARAJA CHHATRASAL BUNDELKHAND UNIVERSITY
CHHATARPUR
06-2020

B.SC IN COMPUTER SCIENCE - Computer and Information Sciences

MAHARAJA CHHATRASAL BUNDELKHAND UNIVERSITY
CHHATARPUR

Skills

  • Data analysis
  • Customer service

Languages

Hindi
First Language
Hindi
Advanced (C1)
C1
English
Elementary (A2)
A2

Timeline

VLE -CSC E GOVERNANCE SERVICES IND LTD

VLE
01.2018 - Current

PGDCA - Computer And Information Systems Security

MAKHAN LAL CHATURVEDI UNIVERSITY BHOPAL

M.A POLITICAL SCIENCE -

MAHARAJA CHHATRASAL BUNDELKHAND UNIVERSITY

B.SC IN COMPUTER SCIENCE - Computer and Information Sciences

MAHARAJA CHHATRASAL BUNDELKHAND UNIVERSITY
VIKAS GUPTA