Vikas H J
Senior system administrator
Mysuru
Summary
Resourceful System Administrator with 8 years of progressive IT experience. Thrives on responding to a wide range of technical challenges with a focused and creative approach. Demonstrates strong problem-solving and decision-making skills.
Overview
16
16
years of professional experience
12
12
years of post-secondary education
Work History
Senior System Administrator
Unilog content solutions pvt ltd
01.2021 - Current
- Configuring and managing firewalls (SSL VPN, IPSEC VPN, Site to Site VPN, firewall rules, NAT rules)
- Office365 administration (Azure Active Directory, User Management, Exchange Online, SharePoint, Security, OneDrive and Teams)
- Active directory management (User account, Group policy management, Organizational unit, Security group, Directory replication, Troubleshooting issues)
- Windows servers configuration and management (Installation, Hyper-V, Patch management, Server roles and features etc)
- Backup and disaster recovery (production data backup, regularly testing backups, restoring data in the event of a system failure or disaster)
- Configuring and managing antivirus (Deployment and configuration, Policy management, Incident response, Signature updates, monitoring for threats)
- SSO configuration for all enterprise applications (Zoom, Mabl, Adobe, Jira, GCP, Grafana, ZingHR, Salesforce etc)
- Jira server migration from on-premise to Azure tenant and Jira server management (administration, Project management, JSM integration, update, backup)
- Vulnerability Assessment and Penetration Testing using Nessus scanner (Network security, System hardening, Incident response)
- Hyper-V management (Virtual Machine configuration, Virtual Network Configuration, Backup, restore etc)
- AWS cloud administration (IAM, EC2, S3, VPC, RDS)
- Mobile Device Management administration (Microsoft Intune, Manage engine)
- Collaborated with cross-functional teams to design and deploy customized IT solutions, meeting specific organizational needs.
- Reduced downtime with proactive system monitoring and timely issue resolution.
- Completed reports detailing network and systems performance and downtime issues.
- Resolved issues and escalated problems with knowledgeable support and quality service.
System Administrator
Unilog content solutions pvt ltd
02.2018 - 12.2020
Customer Support manager
Bullbird engineers
05.2016 - 01.2018
Service Support Engineer
InfiniƟ Engineers (P) ltd
05.2010 - 03.2011
Technical Support Engineer
Venus Computer Systems
02.2009 - 04.2010
Education
Bachelor of Arts -
KSOU
04.2001 - 01.2013
PUC(PCMB) - undefined
NMPU College
SSLC - undefined
NMPU College
Skills
Windows servers management
Linux servers (Ubutnu, Redhat, Rocky)
AWS (VPC, S3, RDS, IAM, ROUTE 53)
Active Directory management
Windows administration
Virtualization technologies
undefinedPlace - City
Mysuru
Technical Certifications
- AWS Solution Architect, MicroDegree, 2023
- DevOps Engineer, MicroDegree, 2023
- Microsoft Certified System Engineering, AICE Mangalore, 2010
- Hardware (A+) & Networking (N+), IIHT Puttur, 2009
Timeline
Senior System Administrator
Unilog content solutions pvt ltd
01.2021 - Current
System Administrator
Unilog content solutions pvt ltd
02.2018 - 12.2020
Customer Support manager
Bullbird engineers
05.2016 - 01.2018
Service Support Engineer
InfiniƟ Engineers (P) ltd
05.2010 - 03.2011
Technical Support Engineer
Venus Computer Systems
02.2009 - 04.2010
Bachelor of Arts -
KSOU
04.2001 - 01.2013
PUC(PCMB) - undefined
NMPU College
SSLC - undefined
NMPU College
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