Vikas Khandelwal

• Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
• Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency
• Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.

• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Exceeded targets by building, directing and motivating high-performing sales team.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Met with customers to give sales presentations, negotiate contracts and promote services.
• Over Achieved the target to 6.01 Cr. of Book business and set the new Benchmark for the state.
• Identified new product opportunities and target customers.
• Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
• Maintained long-term customer relationships to consistently increase sales.
• Partnered with sales team members and leveraged strong negotiation skills to close tough deals with lucrative clients.
• Led targeted training programs to educate staff on product benefits and service capabilities.
• Held regular performance evaluations to assess strengths and weaknesses of team members and provide counseling to improve outcomes

• Researched customer needs, market trends and competitor activities.
• Steering business operations with a view to realize pre-planned sales and revenue targets formulating budget for operational & business development activities.
• Learned and identified customers' needs and requirements to prioritize them for business development.
• Developed business and product strategy for Wordsworth Language Lab and its Courseware product which in-turn increased profitability by 40%.
• Met with customers to give sales presentations, negotiate contracts and promote services.
• Achieved 140% sales target and added over 25 new channel Partners which enhanced the revenue.

• Exceeded goals through effective task prioritization and great work ethic.
• Handled all customer relations issues pleasantly, enabling quick resolution and client satisfaction.
• Held monthly meetings with C.E.O. and M.D. to identify techniques to overcome sales obstacles.
• Developed innovative marketing campaigns to increase engagement with target demographic and drive brand exposure.
• Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
• Handling a team of 12 Area Managers and Lead staff in reaching and surpassing sales goals.
• Achieved 120% target of Mind Maps book which were launched in the end of Feb in Just 1 month.
• Ranked No# 1 in the Entire Sales Team.

Growth Path:

Jun’11-Jul’13 Business Development Manager

Aug’13-May’15 Area Manager

May’15-May’17 Regional Manager

• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Improved customer engagement with the product through focused market research and used the resultant analysis to devise the future product roadmap.
• Conducted market research on competitor’s activities and performed analysis on the same to provide feedback to top management; assisted them in refining strategies to gain the competitive edge.
• Reviewed & interpreted competition strategies, monitored market behavior and generated MIS reports for the top management to fine-tune strategies
• Ramped up sales by 60 % in 1 year period by repositioning the flagship product and aligning the marketing message basis customer needs.
• Received an award for Highest Sales Collection for FY 15-16.

• Monitored and evaluated educational programs to maintain high-quality performance objectives and standards.
• Facilitated continued education for teaching staff through implementation of quality curriculum training and appropriation of necessary resources.
• Performed classroom evaluations to assess teacher strategies and effectiveness.
• Built productive relationships with parents of students facing difficult situations at school or at home.
• Cultivated positive relationships between community members, school students and teachers.
• Monitored student behavior and enforced discipline policies.
• Researched and incorporated new educational trends and instructional strategies to optimize education effectiveness.

• Monitored all company inventory to ensure stock levels and databases were updated.
• Exceeded goals through effective task prioritization and great work ethic.
• Hired, trained and managed sales staff (Intra Shop Demonstrator ISDs) and administered and implemented compensation plan to support area sales goals.
• Increased retail volume by 60% in 2 years.
• Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.
• Attracted new clientele and developed customer relationships by hosting product-focused events.
• Maintained up-to-date knowledge of competitor products and pricing in market served.

• Achieved sales goals, distribution targets and market share through proactive management of territory.
• Responsible for the Primary and Secondary Sales.
• Documented time, calls and results, and submitted reports.
• Established successful account relationships with Distributors and Samsung Company by building rapport and maintaining consistent communication.
• Managed promotional in-store signage and displays and re-stocked merchandise.

• Achieved sales goals, distribution targets and market share through proactive management of territory.
• Manage stocks at distributor and dealer level.
• Responsible for the Primary and Secondary Sales.
• Documented time, calls and results, and submitted reports.