Vikas Lakhani

Deliver 95% of projects on controlled costs to keep business operations within the budget and increase profits.

• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Developed and maintained relationships with customers and suppliers through account development.
• Achieved departmental goals by developing and executing strategic plans and performance metrics.
• Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.

• Boosted brand growth by devising strategic network and marketing tactics.
• Expanded regional presence by researching potential markets, developing strategic partnerships, and opening new footprints.
• Increased customer satisfaction with timely resolution of escalated issues and proactive communication on product updates.
• Established and maintained operational standards for 5,000 locations.
• Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.

• Led cross-functional teams to achieve project deliverables on time and within budget, resulting in improved overall performance.
• Mentored and developed high-potential employees for leadership roles through individualized career development plans and opportunities for growth.
• Optimized inventory management systems for reduced stock discrepancies, minimizing losses due to shrinkage or obsolescence.
• Supervised various locations, enforcing high-quality standards of operation.
• Developed detailed plans based on broad guidance and direction.

• Analysis & controlling of Daily Forex Market and analysis Parameter Reports after preparation of the same.
• Controlling Operations & developing Marketing channel partner as institutions banks, Under govt subsidies partners & Pvt sun agents players of western union
• Controlling 25 sub Offices s & develop relationship with mkt executives a team of 75 marketing executives
• Develop new Market development or new channel partners with sales team.
• : Controlling Purchase & Sale of Foreign Currency from channel partners
• : Get Reporting from 10 branches for achieving the sales target for MutualFund ,Insurance & Travelers Cheque Remittance of Western union to the customers & Sub Representatives of the company.
• : Maintaining On line Selling of Foreign Currency & Ticketing

• Effective system establishment with aim to improve reliability of Process to meet the targets.
• : Prepare Daily Fund Management Report for Management Decision
• : Controlling & preparing of Forex Reports
• : Cost analysis of projects
• : Liaising With Banks & Financial Institution for funding management
• : Cost controlling reports & budgeting controls of funding with effective systems
• : BRS ,Ration analysis & Six Sigma reports for better controlling of equity