VIKAS MANKAR
Sales Representative
Pune
Summary
Dynamic and customer-focused professional with a Bachelor’s degree in Business Administration. Experienced in retail sales, with a demonstrated ability to deliver exceptional customer service and resolve inquiries efficiently. Eager to transition into a Management Level - New Associate role at Accenture’s Customer Service Technology Support team in Bengaluru. Possesses strong problem-solving skills and a commitment to achieving customer satisfaction within established service level agreements. Capable of providing technical assistance and handling customer escalations with professionalism and empathy. Adept at working collaboratively within a team environment and adaptable to changing priorities and rotational shifts.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
1
1
Certification
3
3
Languages
Work History
Sales Executive
Unicorn Infosolutions Pvt Ltd
Pune
10.2022 - 12.2023
- Analyzed past sales data and team performance to develop realistic sales goals.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Dedicated and adaptable professional with a Bachelor's degree in Business Administration from Hislop College, Nagpur.
- Experienced in retail sales with a focus on delivering exceptional customer service and resolving inquiries efficiently.
- Eager to transition into a Management Level - New Associate role at Accenture's Customer Service Technology Support team in Bengaluru.
- Possess strong problem-solving skills and a commitment to achieving customer satisfaction within established service level agreements.
- Adept at working collaboratively within a team environment and capable of handling inbound/outbound calls, emails, and chat support channels.
- Excited to contribute to Accenture's global professional services capabilities and embrace the power of technology and human ingenuity to create shared success for clients, stakeholders, and communities.
Education
SSC - Science
Z. P High School And Junior College, Gadchiroli
Gadchiroli Bachelor Of Business Administration - Human Resources Management
Hislop Collage,Nagpur
Nagpur 07.2019 - 04.2022
HSC - Science Education
S. P. Kowase Collage of Science, Gadchiroli
Gadchiroli 07.2017 - 04.2019
Skills
Business networking
Certification
Business development
Timeline
Business development
12-2023
Sales Executive
Unicorn Infosolutions Pvt Ltd
10.2022 - 12.2023
Bachelor Of Business Administration - Human Resources Management
Hislop Collage,Nagpur
07.2019 - 04.2022
HSC - Science Education
S. P. Kowase Collage of Science, Gadchiroli
07.2017 - 04.2019
SSC - Science
Z. P High School And Junior College, Gadchiroli