Vikas Mishra
Business Analyst
Hyderabad,MH
Summary
Business Associate with 4+ years of work experience in IT services industry in E-Commerce, IT products and supply chain domain. B. Com computers graduate with an MBA in marketing and HR from a premier Indian Institution. Involved in Process Mining E2E activities for P2P, O2C, Invoice to Cash and Customer Onboarding Process. A certified Solution Professional in Celonis.Experienced with leveraging data analysis to inform business decisions and optimize processes. Utilizes critical thinking to identify inefficiencies and recommend practical solutions. Track record of collaborating with cross-functional teams to achieve project goals and enhance operational performance.
Overview
4
4
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
3
3
Languages
Work History
Business Analyst
Tech Mahindra
04.2021 - Current
- Finding out the inefficiencies in the process and giving suggestions to add value in the process flow in Customer onboarding, P2P, O2C, Bills Receivable and Bills payable.
- Creating and Analysing dashboards in Celonis.
- Preparing weekly presentations and presenting it to the client on weekly calls using Excel and PowerPoint.
- Gathering business requirements and building KPI's for the dashboards in the tool. Working with Cross functional teams to understand the root cause of the problem and deriving business driven solutions.
- Interpreting the data from SAP to Celonis, cleansing the data and making them ready for creating dashboards and presenting.
- Responsible for scheduling, running , monitoring and troubleshooting the data jobs if any.
- Using data analytics tools such as Tableau for presentations.
- Process Analytics - finding out the pain points in processes and providing solutions to make it helpful.
- Involved in Process Modelling using Igrafx.
- Governing responsibilities and presentation to the Business users.
- Skills Acquired: Data analytics, Business analysis, JIRA, Celonis, MS Excel, MS PowerPoint, Igrafx.
Education
MBA - Marketing & HR
Hyderabad Business School
01.2019 - 01.2021
B. Com - Computers
Bhavans Vivekanand College
01.2014 - 01.2017
Skills
Data analytics
Certification
Celonis Solution Professional
Accomplishments
- Won Navratna award for consistent all-round performance and many laurels brought to Bhavans Vivekananda College.
- Student Placement Co-ordinator to Centre for Career Management Services, HBS for the year 2019-20.
Interests
Cricket
Dancing
Acting
Disclaimer
I hereby declare that all the information entered above is true to the best of my knowledge and there is no discrepancy in any section.
Personal Information
Date of Birth: 10/12/96
Timeline
Business Analyst
Tech Mahindra
04.2021 - Current
MBA - Marketing & HR
Hyderabad Business School
01.2019 - 01.2021
B. Com - Computers
Bhavans Vivekanand College
01.2014 - 01.2017
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