Summary
Overview
Work History
Education
Skills
Disclaimer
Personal Information
Languages
Timeline
Generic

Vikas Ramesh Adhav

Nallasopara (East)

Summary

Seeking a career that provide me with responsibilities commensurate with my skills and experience, thereby helping me add value to the organisation, enhance my human and conceptual skills and move ahead on learning curve.

Overview

11
11
years of professional experience

Work History

Team Leader

Lakozy Toyota Pvt Ltd
Palghar
12.2024 - 03.2025
  • Trained and mentored new staff on company policies and customer service standards.
  • Implemented process improvements to enhance service delivery efficiency.
  • Managed customer inquiries and resolved service-related issues promptly.
  • Conducted regular team meetings to discuss goals and performance expectations.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Resolved customer complaints in an effective manner while maintaining a high level of customer service.

Team Leader

Randhawa Motors (Mahindra Motors)
Mumbai
03.2024 - 12.2024
  • Directing and scheduling the activities of team employees
  • Maintaining strong knowledge of all products, accessories, pricing plans, promotions and service features
  • Helps sales people close deals when necessary
  • Ensure an extraordinary customer experience by providing efficient, courteous customer service and assist in all aspects of product offerings and services
  • Establishing and maintaining strong relationships with the customers

Team Leader

Wasan Motors (Tata Motors)
Mumbai
03.2022 - 03.2024
  • Directing and scheduling the activities of team employees
  • Maintaining strong knowledge of all products, accessories, pricing plans, promotions and service features
  • Ensure an extraordinary customer experience by providing efficient, courteous customer service and assist in all aspects of product offerings and services
  • Implements and maintains a prospect tracking and follow up system
  • Helps sales people close deals when necessary

Team Leader

Suryoday Auto Pvt Ltd (Tata Motors)
Mumbai
10.2019 - 03.2022
  • Managing & Handling solely Palghar Outlet and team management with proper training, monitoring the performance of sales team
  • Directing and scheduling the activities of team employees
  • Maintaining strong knowledge of all products, accessories, pricing plans, promotions and service features
  • Ensure an extraordinary customer experience by providing efficient, courteous customer service and assist in all aspects of product offerings and services

Relationship Manager

Sai Service Pvt Ltd (Maruti Suzuki Arena)
Mumbai
01.2019 - 09.2019
  • Handling corporate customers
  • Visiting potential corporate customers

Sales Consultant

Solitaire Honda (Krish Cars Pvt Ltd)
Mumbai
08.2016 - 11.2018
  • Company Overview: Solitaire Honda is a Mumbai based company which deals in Automobile
  • Handling individual corporate customers
  • Dealing with fleet operating customers
  • Looking after CSD (Canteen Store Department)
  • Attending showroom walk in customers
  • Solitaire Honda is a Mumbai based company which deals in Automobile

Sales Consultant

Paramount Wheels
Mumbai
12.2013 - 01.2016
  • Handling showroom walk in customers
  • Communicate with customers and explain features of products on their individual needs

Education

T.Y.B.COM -

Y.C.M.O.U
01.2015

1 Year Course -

FatherAgnel Engineering College
Bandra
01.2012

Secondary Certificate -

Nirmal Vidyalay
01.2006

Skills

  • Training and Development
  • Team target forecasting
  • Team performance data analysis
  • Disciplinary procedures
  • Service delivery improvements

Disclaimer

I hereby declare that the above-mentioned information is true to the best of my knowledge.

Personal Information

  • Date of birth: 08/03/88
  • Nationality: Indian
  • Marital status: Married

Languages

English
Upper Intermediate (B2)
B2
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2

Timeline

Team Leader

Lakozy Toyota Pvt Ltd
12.2024 - 03.2025

Team Leader

Randhawa Motors (Mahindra Motors)
03.2024 - 12.2024

Team Leader

Wasan Motors (Tata Motors)
03.2022 - 03.2024

Team Leader

Suryoday Auto Pvt Ltd (Tata Motors)
10.2019 - 03.2022

Relationship Manager

Sai Service Pvt Ltd (Maruti Suzuki Arena)
01.2019 - 09.2019

Sales Consultant

Solitaire Honda (Krish Cars Pvt Ltd)
08.2016 - 11.2018

Sales Consultant

Paramount Wheels
12.2013 - 01.2016

T.Y.B.COM -

Y.C.M.O.U

1 Year Course -

FatherAgnel Engineering College

Secondary Certificate -

Nirmal Vidyalay

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Vikas Ramesh Adhav