VIKAS RATHI
Colchester
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
7
7
years of professional experience
Work History
Hotel Manager
Hotel Evergreen
01.2017 - 11.2023
- Greeted and assisted guests by gathering information pertaining to reservations or requests.
- Monitored and evaluated performance of personnel to confirm compliance with standards.
- Developed and implemented strategies to optimize operational efficiency and maximize profits.
- Provided services efficiently and with high level of accuracy.
- Coordinated with waitstaff to regularly clean buffet areas and refill hot and cold items quickly.
- Booked large groups for weddings, seminars, conferences, and other events, providing best available room rates.
- Analyzed and evaluated business data to identify opportunities for improvement.
- Handled guest complaints and offered complimentary services to maintain high guest satisfaction rates.
- Analyzed financial performance of property and adjusted strategies or processes as needed to improve outcomes.
- Negotiated with vendors to obtain favorable rates for goods and services while maintaining good working relationships.
- Participated in financial activities such as setting room rates, establishing budgets and allocating funds to departments.
- Developed and implemented promotional strategies to increase occupancy.
- Assisted with development and distribution of marketing materials for facility.
- Evaluated and promptly resolved lodging facility operational issues.
Education
M.A. -
Department of Political Science
01.2013
B.A. -
Degree College, Kurukshetra University
01.2011
12th -
Pooja Modern Public School, Kurukshetra
01.2008
10th -
Pooja Modern Public School, Kurukshetra
01.2006
Skills
- Vendor Interaction
- Guest Services Management
- Office and Staff Streamlining
- Strategic Planning and Analysis
- Telephone Etiquette
- Reservations Management
- Cash Handling
- Staff Supervision
- Safety Procedures
- Staff Scheduling
- Quality Assurance
- Employee Performance Reviews
- Account Administration
Languages
English and Hindi
Personal Information
- Father's Name: JAGDISH RATHI
- Date of Birth: 09/08/89
- Gender: Male
- Nationality: Indian
Attributes
- Sincere hardworking and willingness to learn.
- Excellent Communication
- Multi-Tasking abilities
- Efficient Time management
- Caring and Compassionate.
- Team player – loyal and determined.
- Computer:- Word , Excel & Powerpoint.
Hobbies and Interests
Reading Newspaper, Listening Music
Disclaimer
I here by declare that the information furnished above is true to the best of my knowledge.
I bear the responsibility for the correctness of the above-mentioned particulars.
Timeline
Hotel Manager
Hotel Evergreen
01.2017 - 11.2023
M.A. -
Department of Political Science
B.A. -
Degree College, Kurukshetra University
12th -
Pooja Modern Public School, Kurukshetra
10th -
Pooja Modern Public School, Kurukshetra