Hi, I’m
VIKAS SAGAR
Hyderabad
Summary
Dedicated Sales Professional with over 20 years of experience and a proven track record of success in exceeding quarterly sales targets, customer service I am highly skilled in coaching, training and delegating responsibilities to optimize business performance Implemented innovative procedures, strengthened customer relationships, led training programs, and launched initiatives to expand market share. Adept at finding opportunities, developing new business sources, establishing/strengthening corporate relationships, and maximizing sales In depth knowledge in training procedures such as Skill Gap Analysis, TNIs, Pre & Post Training Evaluation; preparing annual training calendar & organizing training schedules Expertise in analyzing business potential, executing strategies, and driving sales growth. Proven ability to meet and exceed sales goals and quotas Creative and skilled analyst with strong problem- solving skills offering outstanding systems expertise (training) Proficient in operating MS - Office
Overview
1
Language
1
Certification
23
years of professional experience
Work History
Dell International Services, India
Inside Sales Account Manager for EMEA Sales
07.2014 - 10.2025
Job overview
- Selling Desktops, Laptops, Server storages and Networking solutions to small and medium companies in UK, and in that process sold the first converged solution - SC4020 in India to Aconex (medium size data center in UK)
- Demonstrating a high level of product knowledge with sales, product training to clients through Live Optics (Dell Performance Analysis collection kit), and contributed towards providing complete solutions
- Processing revenue reports, creating sales initiatives and goals, and documenting standard operating procedures
- Nurturing a flair to learn new technologies and mentoring the employees in understanding those technologies
- Demonstrated executive maturity and built trust with senior decision-makers
- Orchestrated the sales cycle, coordinating virtual teams and utilizing repeatable offerings to maximize revenue, market share, and satisfaction.
- Cultivated customer engagement by aligning Dell solutions with industry priorities and insights
DHFL Pramerica Life Insurance, India
Training Manager for Third Party Distribution (TPD) Channel
09.2013 - 07.2014
Job overview
- Evaluated training requirements for the new employees about the products and processes of the company
- Enhanced the Branch productivity by coordinating with the stakeholders, monitoring the Financial Need Analysis (FNA) and maintaining healthy relationship with the channel partners
- Met Farmers and Village Level Entrepreneurs (VLE) to educate them about the importance of Life insurance
- Ensured Bank assurance partners are regularly updated with IRDA guidelines and processes
Max Newyork Life Insurance, India
Training Manager for Agency Channel
07.2010 - 04.2012
Job overview
- Handled training of new Agent Advisors and coordinated with sales managers to monitor their tasks on Field observation to increase branch productivity
- Optimized market development funds to boost the pipeline exponentially
- Collaborated with the Managing Partner for the training requirements on the basis of Trainers Communication and Productivity planning meet (TCPM)
Bharti Axa Life Insurance, India
Training Manager for Direct Sales Force
03.2009 - 12.2009
Job overview
- Executed training to new employees about the products and processes by coordinating with the Area Manager and updating their work report in Activity Review Management (ARM)
- Accustomed with process like Underwriting and Branch Operations as per IRDA guidelines
- Monitored the sales team work through Financial Need Analysis (FNA) by checking with the Branch productivity
- Provided direct instructions to the Sales team on Observation & Demonstration Call
ICICI Prudential Life Insurance, India
Training Manager for Customer Service
12.2006 - 09.2008
Job overview
- Handled the training of the newly joined by coordinating with the Regional Manager and educated them about the products and processes of the company
- Achieved familiarity with the process like Underwriting and Branch operations as per IRDA guidelines, and maintained healthy relationships with the company’s stakeholders
- Sustained high service standards (discipline and ethics) in the branch and also invigilated examinations for any Internal Job Posting (IJP)
- Based on the TAT (Turn Around Time), the business logins were processed with least possible errors
- Processes major tasks by interacting with the content team such as making the training sessions fun, and also maintained excellent vendor management by distributing gifts and awards
Dell Computer Inc., India
Senior Sales Coach for (Department)
12.2003 - 12.2006
Job overview
- Passionately drove revenue through engaging customer relationships, upselling, and cross-selling solutions
- Monitored the Cold Calling process efficiently and handled all the customer care queries by offering suitable solutions
- Strived to imbibe the team with core values of the organization, by imparting product knowledge, motivating them to set higher goals and to achieve team targets
Mahindra Holidays and Resorts Ltd, India
Sales Executive for (Department)
10.2002 - 12.2003
Job overview
- Exponentially enhanced the upward growth of sales figure, by introducing more members into the fold and created awareness about the company’s resort
- Dealt with customer enquiries face to face, over the phone or via email.
- Developed & maintained successful business relationships with all prospects
Education
Institute of Technology & ScienceIndia
Post Graduate Diploma from Business Management
01-2002
Osmania UniversityIndia
Bachelor of Commerce from Computers
01-1999
Skills
Sales Management
Market Research
Delivery Management
Revenue Growth
Scope Estimation
Key Account Management
Sales Initiatives
Legal Compliance
Client Relationship Management
Business Development
Inside Sales
Project Development & Management
Contract Negotiations
Cost Control
Accounts Receivable Management
Accomplishments
- At ICICI Prudential Life Insurance, India
- Bagged “The Shining Star” award for the quarter ended in Jun 2007
- Received the Best Training Manager
- Won The Outstanding Performance trophy for the coverage of Genius Cup (E-module)
- Cleared the Licentiate Examination conducted by Insurance Institute of India (III) in 2008
- At Dell Computer Inc., India
- Awarded Top Performer for the month of August for BTB Queue for selling highest number of printers
- Awarded Best Account Manager for Quarter 4 November 2024 - January 2025, FY2025 at Dell International Services, for outstanding performance in account growth, customer engagement, and solution delivery to educational and commercial clients.
- Recognized as Best Account Manager for Quarter 1 February - April 2025, FY2026, Dell International Services, based on demonstrated leadership, consistent exceeding of revenue targets, and establishment of high-value partnerships with multi academy trusts and schools
Certification
Attained NCC (National Cadet corps) certificate and represented Andhra Pradesh, India in NCC Republic Day parade at (New Delhi), 1998
Timeline
Inside Sales Account Manager for EMEA Sales
Dell International Services, India
07.2014 - 10.2025
Training Manager for Third Party Distribution (TPD) Channel
DHFL Pramerica Life Insurance, India
09.2013 - 07.2014
Training Manager for Agency Channel
Max Newyork Life Insurance, India
07.2010 - 04.2012
Training Manager for Direct Sales Force
Bharti Axa Life Insurance, India
03.2009 - 12.2009
Training Manager for Customer Service
ICICI Prudential Life Insurance, India
12.2006 - 09.2008
Senior Sales Coach for (Department)
Dell Computer Inc., India
12.2003 - 12.2006
Sales Executive for (Department)
Mahindra Holidays and Resorts Ltd, India
10.2002 - 12.2003
Osmania University
Bachelor of Commerce from Computers
Institute of Technology & Science
Post Graduate Diploma from Business Management
GLOBAL EXPOSURE
Worked and interacted with International clients
AVAILABILITY
- Immediate
- Do not possess any bond with the current employer