Vikas Yadav

Company Overview: Metrohm India Private Limited is a subsidiary of Metrohm AG, Switzerland, and a world leader in Ion Analysis.

Metrohm AG is the market leader in Titration worldwide with the entire range of Potentiometric, Karl Fischer and Thermometric techniques

Metrohm is a renowned name in Ion Analysis and is the only company to offer the complete range of Ion Analysis Instrumentation- Titration, Ion Chromatography and Voltammetry

Metrohm also have world class pH / Ion / Conductivity meters and Stability Measuring Instruments in its comprehensive product portfolio

Our portfolio also extends to Metrohm Group of companies: Metrohm Autolab BV - leader in Electrochemical Instrumentation, Metrohm Applikon BV- pioneers in Online Analyzers and Metrohm NIRSystems - finest solutions for NIR Spectroscopy

Job Description:

• Developed and implemented strategies to increase sales in assigned territory.
• To develop technical competence for assigned product lines.
• Finding and developing new markets and improving lead generation.
• Develop, nurture and manage lasting and mutually beneficial business relationships with customers and encourage repeat orders.
• Identifies opportunities to grow business with existing clients
• Carry out demos at customers' site or online virtual demos.
• Analyzed competitors' activities to adjust sales strategies accordingly.
• Negotiated contracts with new clients while maintaining existing business relationships.
• To participate in government tenders for procurement of analytical instruments.
• To follow up on the payments after receiving the orders and to get the instrument installed successfully.

Achievements:

• Achieving the annual assigned targets every year.
• Responsible for increasing the business for Autolab product line (electrochemical workstation) year on year.
• Responsible for largest individual sales of surface area analyzer (BET – BEL JAPAN) instrument for 3 years.
• Able to sell high-end configurations of instruments to customers for special kinds of applications.

• Planning breakdown calls, preventative maintenance calls, installation calls, and assigning to respective service engineers to ensure call closures within the assigned service parameters of response time.
• Doing the installation and commissioning, demonstration & training of the instrument and software for the smooth functioning of the instrument.
• Providing timely Preventive maintenance & calibration of the instrument to the customers and providing the calibration/validation certificates of P.Ms to justify AMC charges
• Achievement of financial objectives as assigned to generate the AMC (annual maintenance contract) and TCC (total care contract).
• Also to achieve the assigned spares and Service revenue targets.
• Keeping track of ensuring payment collections for the transactions done for the assigned customer base.
• Regular follow-up for the AMC, TCC, and visit charges payment from the customer.
• Providing the quotations of spares to the customers.
• To promote the products with Sales representatives by giving presentations about the features, usage, and applications of the instrument to the customers.

• Installed, configured and commissioned new customer equipment according to specifications.
• Assisted customers with troubleshooting issues related to software and hardware in a timely manner.
• Provided technical support for customers on site or remotely via phone or email.
• Performed preventive maintenance of customer systems as per schedule.