Vikash Bajpai
Summary
Results-driven AVP with 18 years of experience in financial operations, specializing in process optimization, risk mitigation, and organizational growth. Expertise in strategic planning, leadership, and financial analysis, with a proven ability to convert complex financial data into actionable insights. Experienced in building and leading high-performing teams, fostering collaboration and innovation to meet business objectives. Proficient in implementing process improvements, leveraging technology, and ensuring compliance with regulatory standards.
Overview
2
2
Languages
19
19
years of professional experience
Work History
Associate Credit Support Manager II
JP Morgan Chase
06.2023 - Current
- Lead credit monitoring team, fostering accountability, excellence, continuous improvement culture.
- Own credit monitoring workflow by reviewing covenants within financial and certificates.
- Conducted regular performance reviews, setting objectives and providing constructive feedback to team members.
- Monitored support metrics, adjusting strategies to meet and exceed service level agreements.
- Collaborated with product development teams to provide customer insights, influencing future product enhancements.
- Identified system performance issues, providing swift remedial action.
Manager
BA Continum Ind Pvt Ltd
04.2015 - 06.2023
- Lead and supervise reconciliation analysts, providing guidance, coaching, and support.
- Mitigate reconciliation risk through implemented controls and monitoring measures.
- Improved overall performance by optimizing GRS tool workflows through managed enhancements.
- Conducted performance reviews, identifying areas for development and rewarding high achievers.
- Oversaw compliance with regulatory standards, passing all inspections without any violations.
- Investigated issues impacting organisational operations and service delivery to understand root causes, prepare detailed reports and recommend corrective actions.
- Maximised customer engagement and satisfaction by delivering excellent customer service.
Operations Analyst
JP Morgan Chase
01.2008 - 04.2014
- Own daily reconciliation across trade positions and P&L between internal systems and exchanges.
- Improved settlement accuracy by reconciling 45,000 daily exchange traded futures and options.
- Identified issues, analysed information and provided solutions to problems.
Education
Master of Business Administration - Finance & Marketing
Bangalore University
01-2007
Bachelor of Science - Mathematics & Chemistry
CSJM University
Kanpur01-2003
Skills
- Performance monitoring
- Risk mitigation
- Team leadership
- Quality controls
- Process optimization
- Strategic thinking
Languages
English
Proficient
C2
Hindi
Proficient
C2
Accomplishments
- ICON Award
- WOW Awards
- Manager Excellence
Timeline
Associate Credit Support Manager II
JP Morgan Chase
06.2023 - Current
Manager
BA Continum Ind Pvt Ltd
04.2015 - 06.2023
Operations Analyst
JP Morgan Chase
01.2008 - 04.2014
Master of Business Administration - Finance & Marketing
Bangalore University
Bachelor of Science - Mathematics & Chemistry
CSJM University