Vikash Goswami
Gurgaon
Summary
Experienced Technical Project/Program Manager with a background in software delivery for 18+ years along with best-in-class stakeholder and people management skills. Experienced in managing program/project delivery in complex environment of financial domain along with Cross Functional agile teams. Seeking a senior-level position to leverage leadership and organizational expertise.
Overview
19
19
years of professional experience
Work History
Change Delivery Manager
Fidelity International
10.2022 - Current
- Managed relationships with key stakeholders to ensure smooth project deliveries and overall satisfaction while these are multi million dollar programs.
- Managed 2 Years long program as Incremental delivery for 4 different retail platforms successfully.
- Acted as a liaison between the delivery team and senior management, effectively communicating concerns and suggestions for improvements.
- Managed resources effectively to avoid unnecessary delivery delays.
- Championed a customer-centric approach, consistently seeking feedback from clients to make improvements and enhance the overall delivery experience.
- Implemented risk mitigation strategies to minimize potential disruptions caused by unforeseen events or issues.
- Collaborated closely with other departments to ensure seamless integration of processes and systems, enhancing overall efficiency.
- Facilitated cross-functional meetings to address challenges, share best practices, and strategize plans for future growth.
Senior Project Manager
Fidelity International
04.2020 - 09.2022
- Maintained schedules to meet key milestones at every project phase.
- Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
- Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
- Mentored junior project managers and team members to enhance their skills and career growth, managed 50+ team members.
- 3 Key Projects around retirement services in UK and EFT Payment options delivered during Covid phase.
- Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
- Developed comprehensive project plans, identifying risks and mitigation strategies for timely completion.
- Developed and maintained project budgets to control costs and meet organizational and project goals.
- Led cross-functional teams for successful project delivery within scope, schedule, and budget constraints.
Project Manager
Fidelity International
08.2016 - 03.2020
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Fostered culture of continuous improvement, conducting post-project reviews to identify lessons learned and best practices.
Test Lead
Fidelity International
11.2013 - 07.2016
- Executed test cases and documented defects, confirming resolution and mitigation of defects.
- Conducted regression testing of existing products.
- Spearheaded training initiatives aimed at enhancing the competency levels of existing test personnel while building a strong pipeline of new talent in support of future growth objectives.
- Collaborated with developers and product owners to stay current on product features and intended functionality.
- Trained new test employees on equipment and company guidelines to promote productive and high-quality work.
- Leveraged industry best practices and emerging trends to inform the ongoing refinement of test processes and methodologies.
- Delivered high-quality products on schedule through effective use of automated regression tests, minimizing human error during repetitive tasks.
Principal Software Engineer
SAP Labs India
04.2008 - 10.2013
- Conducted regression testing for various NetWeaver releases and support packs (SP releases).
- Facilitated Scrum rituals for the team, including planning, retrospectives, and reviews, and established a clear understanding of "done" criteria.
- Guided the team in adopting an Agile mindset and delivering in Scrum mode.
- Managed test content and overall approach for specific areas, performing both automation and manual testing.
- Demonstrated expertise in R/3 systems and business processes, with exposure to Enterprise Service Oriented Architecture (ESOA).
Application Consultant
IBM India
07.2007 - 04.2008
- Collaborated with cross-functional teams to develop efficient application strategies for optimal business outcomes.
- Achieved significant cost savings by identifying areas of inefficiency within the application landscape and recommending strategic changes.
- Participated in the blueprint process for SAP CRM implementation at General Motors.
- Provided eCatts testing tool training to the team.
Senior Quality Engineer
SAP Labs India
10.2005 - 06.2007
- Developed comprehensive quality assurance plans, ensuring compliance with industry standards and regulations.
- Drove standardization efforts across multiple production lines to ensure consistent product output meeting stringent specifications.
- Responsible for end-to-end testing of Business Object Lead (Presales Area), Appointment Activity, and Letter Activity (Activity Management) within the SAP CRM Module.
- Involved in testing the entire Integration Scenarios (IS) and Process Integration Modules (PIM) in the CRM domain.
- Managed Service Request and Order Management (SROM), covering the entire business flow from the CRM Service Area (Service Orders, etc.) to SCM (Supply Chain Management), including Finance, Invoicing, Pricing, and Taxing.
- Prepared both BO-level and scenario-level automated tests.
- Assisted in end-to-end testing of Business Object Project, Project Template, Project Baseline, and Project Purchase Request in the PRO Module of SAP, involving two major BOs: Customer Project Invoice Requisition (CPIR) and Customer Project Invoicing Agreement (CPIA).
- Conducted training sessions for new joiners on the SAP Testing Process.
Education
Bachelor of Technology - Computer Science
Hindustan College of Science & Technology
Agra12th Class - Mathematics And Science
R.E.I Inter College
Agra10th Class - Mathematics And Science
R.E.I Inter College
AgraSkills
- Program & Project Management using Agile Methodologies (Scrum, Kanban, SAFe)
- Risk Management & Mitigation
- Budgeting and Financial Forecasting including resource allocations
- Project Lifecycle Management & Change Management
- Stakeholder Management & Communication
- Cloud Technologies (AWS, Azure)
- API Management and Software Development Life Cycle (SDLC)
- DevOps Practices (CI/CD, Automation) and Agile Tools (Jira, Confluence)
- Data Analytics & Reporting Tools using Power BI
- Leadership & People Management for Cross-functional Team
- Vendor and Contractor Management
- Conflict Resolution & Problem-Solving
Timeline
Change Delivery Manager
Fidelity International
10.2022 - Current
Senior Project Manager
Fidelity International
04.2020 - 09.2022
Project Manager
Fidelity International
08.2016 - 03.2020
Test Lead
Fidelity International
11.2013 - 07.2016
Principal Software Engineer
SAP Labs India
04.2008 - 10.2013
Application Consultant
IBM India
07.2007 - 04.2008
Senior Quality Engineer
SAP Labs India
10.2005 - 06.2007
Bachelor of Technology - Computer Science
Hindustan College of Science & Technology
12th Class - Mathematics And Science
R.E.I Inter College
10th Class - Mathematics And Science
R.E.I Inter College
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