VIKASH KUMAR
Patna
Summary
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. Secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.
Overview
6
6
years of professional experience
Work History
Relationship Manager
Ujjivan Small Finance Bank
Haridwar
02.2025 - Current
- I am working here as an Relationship Manager in CA Department. Here I have to Sell POS Machines, Open CA and Loans.
- Handled escalating problems to improve customer relations, maintain brand loyalty and recapture lost revenue opportunities.
- Collaborated with upper management to develop and implement business improvement.
- Met Customer demands by tracking market changes and adapting strategies to match.
- Developed and distributed sales and performance report to inform stakeholders.
Relationship Manager
ICICI BANK
Haridwar
11.2023 - 01.2025
- Have worked in this company as an RM in CESG Department. Here I have to Sell Li, Open Salary Account, Sell Health Insurance, Funding Account Loans and Manage Portfolio.
- Developed Sales Presentations to capture Potential Accounts.
- Sought out new leads and strong partnership to build sales pipelines.
- Handles stressful situations professionally and Multitasked with ease.
- Answered customer questions about products, prices and availability.
Sales Manager
Bandhan Bank
Patna
02.2022 - 11.2023
- I am working here as Sales Manager in MAB Department. Here I have to Sell POS Machines, Open CA and Loans.
- I have handle Cluster.
- Handled escalating problems to improve customer relations, maintain brand loyalty and recapture lost revenue opportunities.
- Collaborated with upper management to develop and implement business improvement.
- Met Customer demands by tracking market changes and adapting strategies to match.
- Developed and distributed sales and performance report to inform stakeholders.
APSM
Kotak Mahindra Bank
Patna
07.2021 - 02.2023
- I am working here as Sales Manager in MAB Department. Here I have to Sell POS Machines, Open CA and Loans.
- Handled escalating problems to improve customer relations, maintain brand loyalty and recapture lost revenue opportunities.
- Collaborated with upper management to develop and implement business improvement.
- Met Customer demands by tracking market changes and adapting strategies to match.
- Developed and distributed sales and performance report to inform stakeholders.
Senior Relationship Executive
AXIS BANK
Patna
04.2019 - 07.2021
- I am working here as an Relationship Manager in CA Department. Here I have to Sell POS Machines, Open CA and Loans.
- Handled escalating problems to improve customer relations, maintain brand loyalty and recapture lost revenue opportunities.
- Collaborated with upper management to develop and implement business improvement.
- Met Customer demands by tracking market changes and adapting strategies to match.
- Developed and distributed sales and performance report to inform stakeholders.
Education
BSC IT -
Magadh University
Patna12.2015
12th -
A.n College
12.2012
10th -
CBSE
12.2010
Skills
- Customer Service
- Technology Awareness
- Windows Operating Systems Installation
- Inbound Calls
- Outbound Calls
- Sales Strategies
- Task Delegation
Languages
- English
- Hindi
Activities
- Play badminton, Volleyball, listening to music and reading books.
- Certificate Course in Scouts guide Organisation.
- Certification in Advance Diploma in Computer Education.
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge and belief.
Timeline
Relationship Manager
Ujjivan Small Finance Bank
02.2025 - Current
Relationship Manager
ICICI BANK
11.2023 - 01.2025
Sales Manager
Bandhan Bank
02.2022 - 11.2023
APSM
Kotak Mahindra Bank
07.2021 - 02.2023
Senior Relationship Executive
AXIS BANK
04.2019 - 07.2021
BSC IT -
Magadh University
12th -
A.n College
10th -
CBSE
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