VIKASH SHRIVASTAV
Noida
Summary
Dedicated Customer Support Specialist with proven skills in technical troubleshooting and database management. Committed to efficiently resolving issues and enhancing customer satisfaction.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Support Specialist
SUPPORT AGENT
Noida
01.2025 - Current
- Promptly addressed customer inquiries through phone and email communication.
- Resolved technical issues using support ticket software efficiently.
- Accurately logged customer interactions in company database.
- Provided troubleshooting assistance for product and account management.
Education
Some College (No Degree) - 12TH PASS
RAJKIYE INTER COLLAGE
NOIDASkills
- Customer support
- Technical troubleshooting
- Database management
- Effective communication
- Problem resolution
- Time management
Certification
- HAVE A OFFER LETTER FOR 7 MONTHS OF EXPERIENCE ISUPPORTN CUSTUMER
Languages
Hindi
First Language
English
Beginner
A1
Timeline
Customer Support Specialist
SUPPORT AGENT
01.2025 - Current
Some College (No Degree) - 12TH PASS
RAJKIYE INTER COLLAGE