Vikas Kumar Jha
New Delhi
Summary
Rational Senior Analyst with seven years of experience enhancing operations for organizations through information systems solutions. Proven track record of transforming specific business goals related to growth and efficiency improvements into new system designs. Excellent planning, organizational and communication skills. Self-reliant to perform analysis and make recommendations. Talented in data modeling and client management.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Senior Analyst - Sales Programs and Strategy
United Airlines Inc
11.2019 - Current
- Support corporate product portfolio with performance tracking, revenue forecasting and competitive analysis
- Analyze customer engagement patterns to identify upsell opportunities and support sales managers with account prioritization
- Design pricing grids, market based tactical contracts for revenue and (or) yield growth
- Assess impact of key product performance metrics including market share, ROI, consumer purchasing trends, loyalty program penetration and utilization rates
- Support EMEAI based non-direct Sales Channel leadership with contract performance overview, incentive analysis and strategic research for Global TMCs, Regional TMCs and other big agencies
- Collaborate with stakeholders for project updates and to strategize course of action for upcoming projects.
Sales Program Management Analyst
Accenture
06.2018 - 10.2019
- Acted as liaison between Account Managers, clients and prospects regarding inquiries, issues, order management, post-sales follow-up and customer relations
- Created Weekly and Monthly Sales Revenue report for the leadership
- Developed working knowledge of CRM to effectively track sales leads and activities
- Created sales evaluation reports based on Salesforce data.
Procurement Executive
Resource Management Service
06.2015 - 05.2017
- Measured supply chain performance and produced monthly and quarterly reports
- Worked closely with vendors and transportation partners to plan scheduling
- Designed contingency plans to account for temporary materials or transportation disruption
- Evaluated internal requirements to order products as per the correct technical specifications
- Solved diverse supply chain problems involving numerous sources and scheduling factors.
Education
Mater of Business Administration -
KIIT University, Bhubaneswar
09.2010 - 06.2015
Skills
Advance Excelundefined
Accomplishments
- Team Champion Award at 2023 London Sales Conference (01/2023)
- Nominated for Pinnacle Award (highest honor in the Sales Dept.) by the Director (12/2022)
Timeline
Senior Analyst - Sales Programs and Strategy
United Airlines Inc
11.2019 - Current
Sales Program Management Analyst
Accenture
06.2018 - 10.2019
Procurement Executive
Resource Management Service
06.2015 - 05.2017
Mater of Business Administration -
KIIT University, Bhubaneswar
09.2010 - 06.2015
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