Summary
Overview
Work History
Skills
Summary Of Professional Qualification
Hospitality References
Summary Of Professional Training
Personal Information
Websites
Timeline
Generic
Vikesh Thakur

Vikesh Thakur

Shimla

Summary

Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.

Customer-oriented General Manager with 16 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.

Overview

12
12
years of professional experience

Work History

Pre-Opening General Manager

ITC WelcomHeritage Elysium Resort & Spa
Shimla
11.2021 - 06.2022
  • Pre-Opening General Manager at ITC WelcomHeritage Elysium Resort & Spa, Shimla from Nov 2021 to till June 2022.( A Luxury Resort Inventory of 42 rooms with two restaurants one bar & A banquet hall with the capacity of 250 pax)

Operations Manager

Larisa Resort Shimla
Shimla
09.2020 - 11.2021
  • Operations Manager at Larisa Resort Shimla, Himachal Pradesh from 30th Sep 2020 to 14th Nov 2021 ( 83 keys with two restaurant Bar & Banquet Hall.)

Room Division Manager

ITC Fortune Forest Select Forest Hill
Near Kasuali
03.2018 - 10.2019
  • Room Division Manager from pre-opening “ITC Fortune Forest Select Forest Hill, Near Kasuali, Himachal Pradesh”
  • (March 2018 to Oct 2019) Front Office Manager and Nov 2019 to 25th Sep 2020 Room Division Manager (62 Keys)

Front Office Manager

ITC Fortune Inn Haveli Gandhinagar
Gandhinagar
06.2016 - 03.2018
  • Front Office Manager “ITC Fortune Inn Haveli Gandhinagar, Gujarat” from June 2016 to March 2018
  • (84 Keys)

Asst Front Office Manager

ITC Fortune Resort Heevan
Srinagar
07.2016 - 09.2016
  • Asst Front Office Manager (HOD pre-opening team) “ITC Fortune Resort Heevan, Srinagar” from July 2016 to till September 2016, got transferred for ITC Fortune Inn Haveli, Gandhinagar

Duty Manager

ITC WelcomHotel Dwarka
New Delhi
07.2015 - 06.2016
  • Duty Manager “ITC WelcomHotel Dwarka, New Delhi” from July 2015 to June 2016
  • (322 keys)

Asst Manager Front Office

ITC Fortune Select Excalibur
Gurgaon
11.2012 - 03.2015
  • Asst Manager Front Office in Hotel “ITC Fortune Select Excalibur ( Now Radisson) Gurgaon” from 1stNov2012 to 15th March 2015
  • (135 keys)

Asst Guest Service Manager

Hotel Golden Tulip
Jaipur
05.2011 - 10.2012
  • Asst Guest Service Manager in” Hotel Golden Tulip, Jaipur” from 16th May 2011 to 27th Oct 2012
  • (106 keys)

Front office supervisor

Hotel Clarks Amer
Jaipur
09.2010 - 05.2011
  • Front office supervisor in “Hotel Clarks Amer Jaipur” from10Th Sep 2010 to14th May 2011 (211 keys)

General Manger

Larisa Hotels & Spa
Shimla
07.2022
  • Currently working as General Manger with Larisa Hotels & Spa , Shimla from July 2022 to till date ( A Upper Mid segment Hotel Inventory of 83 rooms with two restaurants one bar & A banquet hall with the capacity of 300 pax)

Skills

  • Operations, Administration & General Management
  • Health & Safety Management
  • Sales & Marketing Strategy
  • Crisis Management
  • Social Media Management
  • Client Servicing
  • Event Space Management
  • Quality Compliances
  • Revenue & Yield Management
  • People Management, Training & Development
  • Inventory & Cost Containment
  • Regulatory Compliances
  • Process Improvement
  • MIS & Financial Statements
  • Vendor Development & Management
  • Preopening & Renovation Projects
  • Hotel Operating System: HMS, IDS, Opera, Prologic, Web Cloud
  • Operating System: Win’98, XP
  • Packages: Microsoft Word, Power Point, Excel, Outlook, Webmail
  • Staff Training and Development
  • Operations Management
  • Human Resources Management
  • Customer Relationship Management

Summary Of Professional Qualification

  • Diploma in hotel management, Inter Cultural Open University Netherland, 2005, 2008
  • Specialization diploma in F&B Services, American Hotel& lodging association (AH&LA), 2007, 2008

Hospitality References

  • Mr. Abinash Manghani, CEO, WelcomHeritage Hotels, Abinash.manghani@welcomheritagehotels.in, +919560033689
  • Mr. Sharin Sundran, Hospitality Consultant, EX Hyatt, IGH, Sheraton, Oberoi, +918130371234
  • Mr. Sanjay Sharma, Ex ITC, +919971411330

Summary Of Professional Training

Department Operational Trainee, Hotel Mansingh Towers, 01/08/08, 06/30/09, Promoted to Hotel Operation trainee on 1st July 2008 and worked on same position till 30th June 2009

Personal Information

  • Father's Name: Sh. Subh Karan
  • Date of Birth: 07/12/84
  • Marital Status: Married

Timeline

General Manger

Larisa Hotels & Spa
07.2022

Pre-Opening General Manager

ITC WelcomHeritage Elysium Resort & Spa
11.2021 - 06.2022

Operations Manager

Larisa Resort Shimla
09.2020 - 11.2021

Room Division Manager

ITC Fortune Forest Select Forest Hill
03.2018 - 10.2019

Asst Front Office Manager

ITC Fortune Resort Heevan
07.2016 - 09.2016

Front Office Manager

ITC Fortune Inn Haveli Gandhinagar
06.2016 - 03.2018

Duty Manager

ITC WelcomHotel Dwarka
07.2015 - 06.2016

Asst Manager Front Office

ITC Fortune Select Excalibur
11.2012 - 03.2015

Asst Guest Service Manager

Hotel Golden Tulip
05.2011 - 10.2012

Front office supervisor

Hotel Clarks Amer
09.2010 - 05.2011
Vikesh Thakur