VIKKI KUMAR SINGH
East Champaran
Summary
Dynamic Senior Executive Sales Representative with a proven track record at Satin Creditcare Network Limited, excelling in client relationship management and market research. Adept at leveraging CRM software to enhance sales strategies, I consistently drive customer satisfaction and loyalty while identifying new business opportunities to boost performance.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
Work History
Senior Executive Sales Representative
Satin Creditcare Network Limited
Barauli
2025.04 - 2025.12
- Developed client relationships to enhance customer satisfaction and loyalty.
- Collaborated with team members to streamline sales processes and improve efficiency.
- Managed client accounts, ensuring timely follow-ups and communication.
- Utilized CRM software to track sales activities and client interactions effectively.
Tata Capital limited
Loan Officer
Muzaffarpur
2024.09 - 2025.03
- Supervised children in a safe and engaging environment.
- Assisted with homework and educational activities to promote learning.
- Managed daily schedules, including meal times and nap times.
- Planned and organized recreational activities for children's enjoyment.
Senior Executive Sales Representative
Satin Creditcare Network Limited
Muzaffarpur
2022.12 - 2024.09
- Developed client relationships to enhance customer satisfaction and loyalty.
- Conducted market research to identify new sales opportunities.
- Collaborated with team members to streamline sales processes and improve efficiency.
- Managed client accounts, ensuring timely follow-ups and communication.
- Generated new business opportunities through cold calling, networking events, and referral programs.
- Analyzed sales data to identify areas for improvement in order to increase overall performance.
Education
Bachelor of Arts - BA
Bhim Rao Ambedkar Bihar University
Muzaffarpur , India 2020.05 - 2025.12
CDAC ASIA - Advance Diploma In Computer Applicatigns.
Curriculum For Development of Advance Computations Asia
2019.02 - 2020.03
Skills
- Client relationship management
- Market research
- CRM software
- Sales strategy
- Sales presentations
- CRM management
- Sales support
- Sales operations
- Customer relationship management (CRM)
Timeline
Senior Executive Sales Representative
Satin Creditcare Network Limited
2025.04 - 2025.12
Tata Capital limited
Loan Officer
2024.09 - 2025.03
Senior Executive Sales Representative
Satin Creditcare Network Limited
2022.12 - 2024.09
Bachelor of Arts - BA
Bhim Rao Ambedkar Bihar University
2020.05 - 2025.12
CDAC ASIA - Advance Diploma In Computer Applicatigns.
Curriculum For Development of Advance Computations Asia
2019.02 - 2020.03