Playing sports
Vikram Bakthavatsalam
Real Estate Sales
Bengaluru
Summary
Dynamic Senior Manager with a proven track record at Puravankara, excelling in strategic planning and team leadership. Successfully established long-term client relationships, optimizing resource allocation to enhance project efficiency. Recognized for exceeding performance targets and fostering collaboration, driving significant business growth and client satisfaction.
Versatile Senior Manager specializing in Project Handling and skilled at planning, implementing and overseeing key improvements to drive business growth and efficiency. History of cultivating an open culture with free exchange of information. Pursuing new professional challenges with a growth-oriented company.
Overview
14
14
years of professional experience
1
1
Certification
5
5
Languages
Work History
Senior Manager Project Head
Puravankara
08.2018 - Current
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Implemented and developed operational standards, policies and procedures.
- Held monthly meetings to create business plans and workshops to drive successful business.
- Provided strong leadership to enhance team productivity and morale.
- Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
- Consistently met or exceeded annual performance targets set by senior leadership.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
Senior Relationship Manager
Proptiger.com
09.2017 - 07.2018
- Built trust with clients by maintaining confidentiality and handling sensitive information professionally at all times.
- Requested customer feedback to drive client satisfaction and retention while quickly remedying issues.
- Worked with branch partners to maximize sales efforts to business customers and cross-sell other products and services.
- Collaborated with internal teams to deliver comprehensive wealth management services, maximizing client satisfaction and loyalty.
- Managed a diverse portfolio of high-net-worth clients, ensuring satisfaction and retention through personalized attention and strategic planning.
- Developed customized financial strategies for clients by thoroughly analyzing their current situations, goals, and risk tolerance levels.
- Provided timely updates on significant market events or economic news that could impact clients'' portfolios or financial strategies.
Senior Direct Sales Manager
Mahindra Holidays & Resorts India Limited
12.2015 - 09.2017
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Direct Customer Acquisition Manager
Sterling Holidays & Resorts India Limited
06.2014 - 11.2015
- Trained sales team members on effective prospecting techniques, improving lead generation efforts across all channels.
- Delivered compelling product presentations at industry events and trade shows, attracting new customers and generating leads.
- Utilized data-driven approaches to optimize acquisition funnels and improve overall conversion rates.
Senior Sales Consultant
Mahindra Holidays & Resorts India Limited
02.2011 - 06.2014
- Established strong client relationships for increased customer loyalty and repeat business.
- Evaluated clients' needs and created plan of action to provide solutions.
- Cultivated existing customer relationships and built rapport with new clients using extensive product knowledge and 24-hour return call policy.
- Provided exceptional customer service, addressing concerns promptly and professionally.
Education
Bachelor of Commerce - Business Accountancy
CV Raman University
Bengaluru, India 04.2001 -
No Degree - High School
St Lourdes English High School
Bengaluru, India 04.2001 -
Skills
Strategic planning
Certification
Frankfinn institute of Air Hostess Training
Interests
Trekking
Swimming
Travelling , Exercise & listening
We travel to get away from the monotony of our daily lives. It’s a refreshing diversion from the monotony of everyday life. It allows our minds to relax and gives our inner child the opportunity to play. Some trip memories are nostalgic and melancholy, while others are daring and exhilarating .
Timeline
Senior Manager Project Head
Puravankara
08.2018 - Current
Senior Relationship Manager
Proptiger.com
09.2017 - 07.2018
Senior Direct Sales Manager
Mahindra Holidays & Resorts India Limited
12.2015 - 09.2017
Direct Customer Acquisition Manager
Sterling Holidays & Resorts India Limited
06.2014 - 11.2015
Senior Sales Consultant
Mahindra Holidays & Resorts India Limited
02.2011 - 06.2014
Frankfinn institute of Air Hostess Training
05-2009
Bachelor of Commerce - Business Accountancy
CV Raman University
04.2001 -
No Degree - High School
St Lourdes English High School
04.2001 -
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