VIKRAM CHAND VERMA
New Delhi
Summary
Dynamic Support Executive with a proven track record at MAPMYINDIA, excelling in efficient order processing and meticulous data management. Recognized for strong listening skills and a commitment to punctuality, I effectively coordinated with teams to enhance service delivery and ensure timely dispatches, contributing to improved operational efficiency.
Overview
1
1
year of professional experience
Work History
Support Executive
MAPMYINDIA
02.2024 - Current
- PPM report collects and updates the same on the Excel sheet on a daily basis.
- Replacement processed with updated Excel sheet.
- Follow up with technicians for rectification status, and update the same on the Excel sheet and also the Google Sheet.
- Material dispatched to technician location as per customer requirement.
- Follow up with the service team for the pending replacement status.
Seller Account Handler
Bee One
- Current
- ORDER PROCESSING PORTAL ON AMAZON
- Order packing for the shipment of Amazon, dispatched via courier at Bee One, with the Amazon/Flipkart seller account handling.
- Account maintenance on the BUSY accounting application.
Operation Executive
Hi Life Product Pvt. Ltd.
- Amazon/Flipkart account handling, with order processing, and dispatching the shipment to the respective courier partner.
- Data is maintained in an Excel sheet.
- Handling warehouse stock defective or replacement products, rechecking, recycling, and retesting; then, after that, the product refers to the next team.
Computer Operator
LIC Premium Point
Computer Operator
SYVO Digital Pvt. Ltd.
- Amazon account handling, order processing, packing, and dispatch.
Education
10th -
UP12th -
UPBA -
DDU Gorakhpur University
Gorakhpur, U.PSkills
- Good Listening Skills
- Hard Working
- Punctual
Hobbies and Interests
- Travelling
- Reading Book
Disclaimer
I hereby declare that all the information mentioned above is true to the best of my knowledge.
Languages
- Hindi
- English
Personal Information
- Father's Name: Mr. Deep Chand Verma
- Date of Birth: 02/01/93
- Gender: Male
- Nationality: Indian
- Marital Status: Unmarried
Timeline
Support Executive
MAPMYINDIA
02.2024 - Current
Seller Account Handler
Bee One
- Current
Operation Executive
Hi Life Product Pvt. Ltd.
Computer Operator
LIC Premium Point
Computer Operator
SYVO Digital Pvt. Ltd.
10th -
12th -
BA -
DDU Gorakhpur University
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