Vikram Khobre
Network Engineer
Pune
Summary
To establish myself as a member of organization where I can utilize my knowledge, conceptual things and attitude to give the best input for growth of organization and meet the expectation of the organization
Overview
9
9
years of professional experience
6
6
Certificates
43
43
years of post-secondary education
Work History
Senior Analyst
LIQUID INTELLIGENCT TECHNOLOGIES
11.2020 - Current
- As a pat of Transmission team for South Africa network
- Responsibilities
- End to end troubleshooting for various services for customer tickets of South Africa region within committed SLA
- Transmission Optimization-monitoring daily transmission statistics, investigating cause of failures
- Troubleshooting of various customer’s tickets in coordination with various third party as well as international service providers
- Operation & Maintenance of SDH/DWDM equipment’s like ECI,Huawei,ADVA
- Basic Fundamental Equipment Knowledge:
- ECI XDM 1000, ECI XDM 500, ECI XDM 100 , ECI BG20
- ADVA FSP3K R7
- Huawei 9800,8800
- GPON,Tejas
Customer Service Executive
TATA COMMUNICATIONS TRANSFORMATIONS SERVICES LIMITED
07.2015 - 11.2020
- Transmission Network:
- SDH, DWDM, Huawei
- Basic Fundamental Equipment Knowledge:
- ECI XDM 1000, ECI XDM 500, ECI XDM 100 , ECI BG20
- ADVA FSP3K R7
- Huawei 9800,8800
- Responsibilities:
- End to end troubleshooting for various services for customer tickets of South Africa region within committed SLA
- Troubleshooting of Customer Links & handling NOC Escalation calls
- Coordination with vendors for preventive maintenance activity scheduling, and regular health check up of network, in terms of Power Level, and Equipment Alarms
- Configuration of Ethernet service is SDH based on task given from planning
- Transmission Optimization-monitoring daily transmission statistics, investigating cause of outages
- Providing constant support to clients for resolving critical technical issues, ensuring higher customer satisfaction
- Providing RFO for customer’s tickets in coordination with various third party as well as international service providers
- End to End Circuit Level Problem rectification, provisioning end to end circuit and Testing of the circuit during failure
- Health check of the network by PM Monitoring for the End to End Link
- Maintain & analise key logs, reports and dashboards
- Operational Tools Used:
- Secure CRT
- BMC Remedy
- Web Report (360)
- Service Now
Network Associate Engineer
IDEA Cellular LTD
12.2013 - 07.2015
- Handling ECI NMS (Light soft V8) which includes monitoring, provisioning, troubleshooting over E1 circuits
- 2G & 3G media transmission handling for MP&CG network in 24
- 7 support
- Planning and successfully executing scheduled activity like failover testing, configuration
- Traffic migration, ring splitting planning and implementation etc
- Operation & Maintenance of SDH equipment’s like ECI
- Generating reports and letting know to the concerns about statement of work
- Operation & Maintenance of SDH/DWDM equipment’s like ECI,Huawei,ADVA
- Coordinating with Field Engineers at the customer premises and gets the issues resolved
- Preventive maintains of NMS and TX equipment
- Coordinating with Lease line provider (BTSOL, BTNL, RAILTEL, VODAFONE, and TTSL
- Checking Network Alarms in NMS elements (Fault Management), Topology updating & NMS Performance management.
Education
Intermediate - undefined
ELC English higher secondary school
SSC - undefined
ELC English higher secondary school Betul
B. Tech -
JDCT college of Engineering
Skills
Understanding of different network devices like ECI XDM, BG, Switch, Routers, etcundefined
Certification
21-03-1992.
Timeline
Senior Analyst
LIQUID INTELLIGENCT TECHNOLOGIES
11.2020 - Current
Customer Service Executive
TATA COMMUNICATIONS TRANSFORMATIONS SERVICES LIMITED
07.2015 - 11.2020
Network Associate Engineer
IDEA Cellular LTD
12.2013 - 07.2015
Intermediate - undefined
ELC English higher secondary school
SSC - undefined
ELC English higher secondary school Betul
B. Tech -
JDCT college of Engineering
Certifications
Cisco ID: CSCO13552374
Certifications
Cisco ID: CSCO13552374
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