Vikram Khobre
Network Engineer
Pune
Summary
To establish myself as a member of organization where I can utilize my knowledge, conceptual things and attitude to give the best input for growth of organization and meet the expectation of the organization
Overview
9
9
years of professional experience
6
6
Certificates
43
43
years of post-secondary education
Work History
Senior Analyst
LIQUID INTELLIGENCT TECHNOLOGIES
11.2020 - Current
- As a pat of Transmission team for South Africa network
- Responsibilities
- End to end troubleshooting for various services for customer tickets of South Africa region within committed SLA
- Transmission Optimization-monitoring daily transmission statistics, investigating cause of failures
- Troubleshooting of various customer’s tickets in coordination with various third party as well as international service providers
- Operation & Maintenance of SDH/DWDM equipment’s like ECI,Huawei,ADVA
- Basic Fundamental Equipment Knowledge:
- ECI XDM 1000, ECI XDM 500, ECI XDM 100 , ECI BG20
- ADVA FSP3K R7
- Huawei 9800,8800
- GPON,Tejas
Customer Service Executive
TATA COMMUNICATIONS TRANSFORMATIONS SERVICES LIMITED
07.2015 - 11.2020
- Transmission Network:
- SDH, DWDM, Huawei
- Basic Fundamental Equipment Knowledge:
- ECI XDM 1000, ECI XDM 500, ECI XDM 100 , ECI BG20
- ADVA FSP3K R7
- Huawei 9800,8800
- Responsibilities:
- End to end troubleshooting for various services for customer tickets of South Africa region within committed SLA
- Troubleshooting of Customer Links & handling NOC Escalation calls
- Coordination with vendors for preventive maintenance activity scheduling, and regular health check up of network, in terms of Power Level, and Equipment Alarms
- Configuration of Ethernet service is SDH based on task given from planning
- Transmission Optimization-monitoring daily transmission statistics, investigating cause of outages
- Providing constant support to clients for resolving critical technical issues, ensuring higher customer satisfaction
- Providing RFO for customer’s tickets in coordination with various third party as well as international service providers
- End to End Circuit Level Problem rectification, provisioning end to end circuit and Testing of the circuit during failure
- Health check of the network by PM Monitoring for the End to End Link
- Maintain & analise key logs, reports and dashboards
- Operational Tools Used:
- Secure CRT
- BMC Remedy
- Web Report (360)
- Service Now
Network Associate Engineer
IDEA Cellular LTD
12.2013 - 07.2015
- Handling ECI NMS (Light soft V8) which includes monitoring, provisioning, troubleshooting over E1 circuits
- 2G & 3G media transmission handling for MP&CG network in 24
- 7 support
- Planning and successfully executing scheduled activity like failover testing, configuration
- Traffic migration, ring splitting planning and implementation etc
- Operation & Maintenance of SDH equipment’s like ECI
- Generating reports and letting know to the concerns about statement of work
- Operation & Maintenance of SDH/DWDM equipment’s like ECI,Huawei,ADVA
- Coordinating with Field Engineers at the customer premises and gets the issues resolved
- Preventive maintains of NMS and TX equipment
- Coordinating with Lease line provider (BTSOL, BTNL, RAILTEL, VODAFONE, and TTSL
- Checking Network Alarms in NMS elements (Fault Management), Topology updating & NMS Performance management.
Education
Intermediate - undefined
ELC English higher secondary school
SSC - undefined
ELC English higher secondary school Betul
B. Tech -
JDCT college of Engineering
Skills
Understanding of different network devices like ECI XDM, BG, Switch, Routers, etcUnderstanding of services provisioning in ECI,Huawei, ADVA DWDMUnderstanding of BMC Remedy, SNOW, for customer Tickets handlingBasic Understanding of EIGRP, OSPF, static routes, VLANs, MPLS, BGP and their configurations
Certification
21-03-1992.
Timeline
Senior Analyst
LIQUID INTELLIGENCT TECHNOLOGIES
11.2020 - Current
Customer Service Executive
TATA COMMUNICATIONS TRANSFORMATIONS SERVICES LIMITED
07.2015 - 11.2020
Network Associate Engineer
IDEA Cellular LTD
12.2013 - 07.2015
Intermediate - undefined
ELC English higher secondary school
SSC - undefined
ELC English higher secondary school Betul
B. Tech -
JDCT college of Engineering
Certifications
Cisco ID: CSCO13552374
Certifications
Cisco ID: CSCO13552374