Vikram Kumar Bhandari
GUEST SERVICE ASSOCIAT
Bengaluru,KA
Summary
Position Applied for: GSA IN F&B SERVICE. About Me:-Dedicated Guest Service Associate committed to maintaining customer satisfaction and contributing to company's success. Outgoing and polite professional possessing strong problem-solving and conflict resolution abilities paired with proficiency in [Software]. Offering [Number]-year background providing exemplary guest services such as handling guest concerns and complaints, facilitating concierge services and recommending local hot spots and attractions.
Overview
1
1
year of professional experience
3
3
Languages
Work History
Outdoor catering (ODC)
ITC Fortune pushpanjali, Durgapur
- Very good
- Duration: 10 days
Industrial training
GRAND MERCURE BANGLORE
- Excellent
- Duration: 6 months
GUEST SERVICE ASSOCIATE
GRAND MERCURE BANGLORE
02.2025 - Current
- Ongoing
Education
Bachelor - Hotel Management and Catering Technology
NSHM Knowledge Campus
01.2025
12TH - undefined
DENOBIL SCHOOL MUGMA
Mugma01.2021
10TH - undefined
DENOBIL SCHOOL MUGMA
Mugma01.2019
Skills
YOGA
Accomplishments
- Achieved trainee of the month for Feb and May.
- Also got online reviews on Tripadvisor and Google.
- Got 2 time GUEST champ award for the month June and July (25)
SEMINERS/ WEBINARS
INTERNATIONAL TOURISM AND HOSPITALITY CONFERENCE (ITHC 2023)
FAMILY RECORDS
- FAMILY MEMBERS: 1
- NAME: PUSPA DEVI
- QUALIFICATION: 10TH
Timeline
GUEST SERVICE ASSOCIATE
GRAND MERCURE BANGLORE
02.2025 - Current
Outdoor catering (ODC)
ITC Fortune pushpanjali, Durgapur
Industrial training
GRAND MERCURE BANGLORE
Bachelor - Hotel Management and Catering Technology
NSHM Knowledge Campus
12TH - undefined
DENOBIL SCHOOL MUGMA
10TH - undefined
DENOBIL SCHOOL MUGMA