I am a highly motivated and results-driven professional seeking a challenging opportunity to leverage my skills and experience in a dynamic environment
Overview
9
9
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Account,TPA, PMJAY, OPD, IPD and Billing
Kshitij Hospital
06.2020 - Current
Contributed to improved patient satisfaction scores through clear communication regarding financial responsibilities, working directly with patients to address concerns or questions about their bills.
Assisted management in budget planning by providing insights into revenue trends based on historical data analysis.
Optimized workflows for faster claim processing through regular analysis of current procedures and identification of bottlenecks.
Reduced claim denials with thorough verification of insurance coverage and patient eligibility before submitting claims.
Safeguarded patient confidentiality by adhering to strict HIPAA guidelines when handling sensitive information during the billing process.
Served as a subject matter expert within the department, providing guidance and support to colleagues regarding complex coding scenarios or challenging billing situations.
Enhanced team productivity by providing training and mentorship to junior staff members on coding best practices and billing procedures.
Established strong relationships with external stakeholders such as insurance representatives and vendors, fostering a collaborative approach to resolving issues and improving overall service delivery.
Conducted audits of coding practices within the department, identifying areas for improvement and implementing corrective action plans.
Collaborated with healthcare providers to clarify documentation discrepancies, resulting in more accurate claim submissions.
Supported departmental goals by collaborating with cross-functional teams to resolve complex billing issues and streamline operational processes.
Used data entry skills to accurately document and input statements.
Handled account payments and provided information regarding outstanding balances.
Maintained accurate records of customer payments.
Responded to customer concerns and questions on daily basis.
Monitored outstanding invoices and performed collections duties.
Generated monthly billing and posting reports for management review.
Created improved filing system to maintain secure client data.
Kept vendor files accurate and up-to-date to expedite payment processing.
Reconciled accounts receivable to general ledger.
Account's
Rahul Residency
08.2015 - 05.2020
Education
B COM. - undefined
SINDRI COLLAGE OF SINDRI
08.2014 - 05.2021
INTERMEDIATE - undefined
JHARKHAND COMMERS COLLAGE
DUMRI
HIGH SCHOOL - undefined
P.N.D. Jain High School
Isri Bazar
Skills
Problem solving
Activities
As an avid networker and people-person, I am passionate about attending industry events, building relationships. In my free time, I enjoy music and sports, researching trends, and developing new strategies to stay ahead of the competition.
Interests
Traveling
Games
Timeline
Account,TPA, PMJAY, OPD, IPD and Billing
Kshitij Hospital
06.2020 - Current
Account's
Rahul Residency
08.2015 - 05.2020
B COM. - undefined
SINDRI COLLAGE OF SINDRI
08.2014 - 05.2021
INTERMEDIATE - undefined
JHARKHAND COMMERS COLLAGE
HIGH SCHOOL - undefined
P.N.D. Jain High School
Similar Profiles
KSHITIJA BIDKARKSHITIJA BIDKAR
Customer Service Manager at Kshitij ArtsCustomer Service Manager at Kshitij Arts